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Sonal JadhavSJ
Looking for a job

Sonal Jadhav

@sonaljadhav

Business operations professional coordinating customer support and sales orders, including full order lifecycles in UDYOG ERP.

India
Message

At Eskay Speciality Chemicals, I processed sales orders, Proforma Invoices, Sales Confirmations, and Letter of Credit documentation. I monitored the sales order lifecycle in UDYOG ERP and coordinated with Sales, Factory, Accounts, and Regulatory teams on bottlenecks and dispatch schedules.

At Clearsynth Labs Pvt. Ltd., I supported international customers in the CIS and MENA regions. I tracked multi-line sales orders in SAP and handled customer questions about order status, shipping schedules, and technical documentation.

At KM3 Pharma Sciences, I coordinated export and regulatory documents, including Certificates of Analysis and Material Safety Data Sheets. I also supported customer communication and product sample dispatches.

In my current freelance work, I manage day-to-day remote business operations, customer communication, and enquiry tracking. I prepare correspondence and reports, and maintain spreadsheets and digital records using AI-powered productivity tools.

Experience

Work history, roles, and key accomplishments

FR
Current

Digital Operations Specialist

Freelancer

Mar 2025 - Present (1 year 8 months)

Managed day-to-day remote business operations, customer communication, and enquiry tracking. Coordinated client outreach and follow-ups, and prepared business correspondence and reports using AI-powered tools.

EC

Sales Coordinator Executive

Eskay Speciality Chemicals

Jul 2024 - Feb 2025 (7 months)

Processed daily sales orders, Proforma Invoices, Sales Confirmations, and Letter of Credit documentation. Executed and monitored the complete sales order lifecycle in UDYOG ERP, coordinated with internal teams, and prepared MIS reports.

Sales Order Processing
Proforma Invoices
Order Confirmation
Letter Of Credit Documentation
UDYOG ERP
MIS ReportingLogistics CoordinationPayment Follow UpB2B Account Management
KS

Senior Marketing Executive

KM3 Pharma Sciences

May 2022 - Jan 2023 (8 months)

Coordinated regulatory and export documentation, including Certificates of Analysis and Material Safety Data Sheets. Handled business communication, customer inquiries, and sample dispatches, and provided operational sales support.

Regulatory Documentation
Certificate Of Analysis
Material Safety Data Sheets
Client Communication
Sample Dispatch Coordination
Administrative Support
CL

Executive - Customer Support

Clearsynth Labs Pvt. Ltd.

Nov 2017 - Dec 2021 (4 years 1 month)

Managed customer support, sales operations, and order coordination for international clients in CIS and MENA regions. Processed and tracked sales orders in SAP, organized documentation, and collaborated with internal departments.

Customer Support
Sales OperationsOrder CoordinationSAPDocument Management
International Client Management
Cross Functional Collaboration
CC

Center Coordinator

Comtech Computers / Ideal Classes

May 2013 - Dec 2015 (2 years 7 months)

Managed center administration, student documentation, admissions, and basic petty cash registers.

DS

Knowledge Associate

Datamatics Financial Services

May 2014 - Dec 2014 (7 months)

Conducted business research, verified email databases, and prepared formatted data reports in MS Excel.

Education

Degrees, certifications, and relevant coursework

Mumbai University logoMU

Mumbai University

Bachelor of Science, Chemistry

Bachelor of Science in Chemistry from Mumbai University.

MB

Maharashtra State Board

Higher Secondary Certificate

Higher Secondary Certificate (HSC) from Maharashtra State Board.

MB

Maharashtra State Board

Secondary School Certificate

Secondary School Certificate (SSC) from Maharashtra State Board.

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

7893k+ INR

Skills

Business OperationsSales Order Processing
Purchase Order Lifecycle Management
Order Tracking
Customer Support
SAP
UDYOG ERP
MIS Reporting
Proforma Invoices
Order Confirmation
Letter Of Credit Documentation
Commercial InvoicesCompliance Documentation
Certificate Of Analysis
Material Safety Data Sheets

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