Open to opportunities

Monali Mohapatra

@monalimohapatra

Sales Coordinator with 9+ years in sales coordination, back office operations, and MIS reporting—driving smooth execution.

India

Message

What I'm looking for

I’m looking for opportunities in banking, financial services, or operations where I can manage sales coordination and back-office workflows, deliver accurate MIS reporting in Excel, and strengthen client communication to ensure smooth execution.

I’m a commerce graduate with an MBA (Finance) and 9+ years of experience in sales coordination, back office operations, and MIS reporting. I coordinate daily sales operations, manage client communication and follow-ups, and handle quotations, sales orders, and invoicing with strong attention to detail.

I’ve also supported end-to-end workflows across cross-functional teams—generating daily, monthly, and quarterly reports, maintaining customer databases and sales records using Excel, tracking order status, and managing outstanding receivables through follow-ups. I focus on operational smoothness, accurate reporting, and responsive issue resolution so sales and financial processes stay on track.

Experience

Work history, roles, and key accomplishments

Sales Coordinator

Singhania & Sons Pvt. Ltd.

May 2025 - May 2026 (1 year)

Coordinated daily sales operations, client communications, and follow-ups on inquiries and orders. Prepared quotations, processed sales orders and invoicing, maintained customer databases in Excel, and generated periodic sales reports while monitoring order status and receivables.

Sales Coordination Excel Quotations Sales Order Processing Invoicing Client Communication Enquiry Register Management

Back Office Coordinator

Berger Paints India Ltd.

Mar 2020 - May 2025 (5 years 2 months)

Provided sales support by coordinating with sales teams, depot managers, and internal admin stakeholders. Managed scheme creation/disbursement with finance, prepared Excel reports for daily sales and outstanding tracking, and coordinated travel and vendor procurement activities.

Back Office Operations Sales Support Excel Scheme Management Vendor coordination Travel Coordination Finance Follow Ups

Back Office Executive

Infodrive India Pvt. Ltd.

Nov 2017 - Jan 2020 (2 years 2 months)

Handled ticketing, invoice generation, and delivery confirmations as part of backend sales support. Managed lead allocation and order verification while coordinating with customers to support order processing and delivery.

Ticketing Delivery Confirmation Order Verification Order Processing Data Management

Operation Executive

Suraksha Diagnostic Pvt. Ltd.

Jul 2017 - Sep 2017 (2 months)

Verified and approved patient discounts and resolved demographic data errors by handling correction requests. Ensured accurate records through validation and follow-up on updates.

Operations & Support Data Verification Error Resolution Administrative Processing Documentation Verification

Back Office Assistant

Karvy Stock Broking

Aug 2016 - Jul 2017 (11 months)

Maintained employee performance records and processed account opening forms with accuracy. Managed documentation and attendance and handled client queries to support smooth back-office operations.

Back Office Operations Attendance Management Client Query Handling Record Maintenance Data Verification Administrative Support Client Coordination