
Sonali Singh
@sonalisingh18
HR and Operations leader across staffing, SaaS, healthcare, and marketplaces; grew BCIC revenue from AUD 700K to AUD 1.5M.
What I'm looking for
Over the last decade, I have asked myself one thing - how can people and processes work better together? My career is built across global markets in India, UAE, Australia, the UK and the US on one belief: managing human capital as an active operational and commercial enabler.
At BCIC, I managed end-to-end HR alongside city operations for a hyperlocal services marketplace. I grew the business from AUD 700K to AUD 1.5M in revenue, improved service delivery success from 60% to 80%, and reduced operational costs by 25%.
At Cromwell Medical Staffing, I designed HR compliance flows and training manuals that supported seven successful audits in a single year. I also introduced coaching and engagement programs that increased job satisfaction and retention by 35% and team efficiency by 40%.
Most recently, at Rolling Pixel, I established HR infrastructure for a UAE/GCC startup, including workforce planning, recruitment systems, and compliance processes. I’m looking to bring my HR depth and operational range to a senior, unified HR and Operations leadership role.
Experience
Work history, roles, and key accomplishments
Human Resources Consultant
Rolling Pixel
Dec 2025 - Jun 2026 (6 months)
Sole HR function for a startup, building HR infrastructure, ensuring UAE/GCC compliance, and developing talent acquisition strategies.
Senior Manager
Cromwell Medical Staffing
Mar 2023 - Dec 2025 (2 years 9 months)
Led HR, compliance, talent operations, and service delivery, achieving seven successful audits and improving retention and efficiency.
Operations Manager
BCIC
Aug 2020 - Mar 2023 (2 years 7 months)
Managed end-to-end HR and city operations for a hyperlocal services marketplace, growing revenue from AUD 700K to AUD 1.5M.
Account Manager
Mindlance
Dec 2015 - May 2020 (4 years 5 months)
Managed full-cycle talent acquisition and account management across IT and healthcare staffing, building pipelines and client relationships.
Account Manager
Apptad
Dec 2015 - May 2020 (4 years 5 months)
Managed full-cycle talent acquisition and account management across IT and healthcare staffing, building pipelines and client relationships.
Account Manager
Innovazion Consulting
Dec 2015 - May 2020 (4 years 5 months)
Managed full-cycle talent acquisition and account management across IT and healthcare staffing, building pipelines and client relationships.
Education
Degrees, certifications, and relevant coursework
Indira Gandhi National Open University
Master of Data Science, Data Science
Pursuing a Master of Data Science degree, currently in progress.
Kamla Nehru College, Delhi University
Bachelor of Commerce, Commerce
Completed Bachelor of Commerce degree in 2014.
KEKA
HR Certification, Human Resources
Completed HR certification from KEKA.
Be10x
AI Prompt Engineering, Artificial Intelligence
Completed AI Prompt Engineering certification from Be10x.
Ducat India
Data Analyst Bootcamp, Data Analysis
Completed Data Analyst Bootcamp from Ducat India.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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