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@sokonasoniadiallo
Strategic design researcher and leadership program strategist specializing in public-interest initiatives.
I am a strategic-level design researcher and consultant with a decade of experience leading leadership program development, design research, and product strategy for public-interest projects. I have directed strategic roadmaps and aligned stakeholders across government, grassroots, and nonprofit partners to enhance offerings for historically excluded communities.
I lead participatory planning, mixed-methods research, and human-centered design processes that translate user insights into actionable concepts, frameworks, and open knowledge tools. My work has supported FEMA equity initiatives, global health efforts, education and justice-focused nonprofits, and grantmaking operations.
I bring strong facilitation, program evaluation, and knowledge-architecture skills, paired with technical fluency in tools like Figma, Mural, Dovetail, Tableau, Kumu, and Qualtrics. I seek roles where I can design equitable programs, build stakeholder alignment, and measure impact for community-centered projects.
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Work history, roles, and key accomplishments
Various Clients
Jan 2023 - Present (2 years 10 months)
Lead design research and product strategy for public interest projects, including FEMA equity and global health initiatives, translating user insights into actionable frameworks and open knowledge tools.
DC
Jan 2021 - Dec 2023 (2 years 11 months)
Directed product and service design initiatives for education and justice-focused nonprofits, conducting user research and creating strategic roadmaps to improve offerings for historically excluded communities.
Helmsley Trust
Jan 2019 - Dec 2021 (2 years 11 months)
Developed and optimized internal tools to improve communication and accessibility for grantees, provided Level 2 technical support, and led internal DEI and storytelling initiatives to surface community perspectives.
Researched environmental justice and developed publicly accessible policy tools using GIS, presented findings at community workshops, and co-created advocacy resources to support local initiatives.
Boston City Council
Jan 2015 - Dec 2016 (1 year 11 months)
Conducted policy research and translated complex data into accessible public-facing materials, and developed engagement strategies to communicate findings to diverse audiences.
Degrees, certifications, and relevant coursework
Bachelor of Science, Public Policy and Communication Studies
Bachelor of Science in Public Policy and Communication Studies focusing on public policy research and communication practices.
Certification, Data Analytics
Completed a Data Analytics certification covering practical data analysis tools and methods.
Certification, Human Rights Studies
Completed coursework or a program in Human Rights Studies.
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