At FlowLogicAI, I mapped client sales and intake processes into flowcharts and SOPs, audited workflows for broken triggers and misrouted leads, and tested edge cases before handover. I also developed AI agents using the Anthropic API, Retell AI, and GHL Conversation AI.
On Upwork, I delivered a three-phase GoHighLevel CRM build for a client, then configured CRM and Retell AI voice agent automations during an 806-hour engagement. I built nurture sequences, booking calendars, lead scoring, and pipeline automation, and integrated CRMs with Stripe, Twilio, and Mailgun.
My projects include a grant-matching CRM with a 12-stage opportunity pipeline and automated applicant scoring, and an invoicing automation fix that restored accurate billing. I also bring a sales background and experience assessing work against detailed rubrics and documenting processes.
