Sofia ReyesSR
Open to opportunities

Sofia Reyes

@sofiareyes

Detail-oriented customer service and data entry specialist.

Philippines

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I'm Sofia Toledo, a dedicated professional with experience in customer service and data entry. My recent role as a Customer Service Representative at Teleperformance allowed me to hone my skills in managing customer inquiries and resolving issues efficiently. I pride myself on my ability to communicate effectively and provide exceptional service, ensuring customer satisfaction.

Prior to that, I worked as an Admin/Data Entry Specialist at Digitory Solutions Inc., where I was responsible for entering and updating critical client information and supporting claims processing. My attention to detail and proficiency in software tools like Microsoft Excel and Google Sheets enabled me to maintain accurate records and assist in generating reports for management. I am passionate about leveraging my skills to contribute positively to a team and enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

FD

FEU Diliman

Bachelor of Science in Business Administration, Marketing Management

Studied marketing management principles and practices. Completed two years of undergraduate coursework.

SC

St. Clare College of Caloocan

High School Diploma, General Studies

Completed gradeschool and highschool education. Gained foundational knowledge across various subjects.

Tech stack

Software and tools used professionally

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Sofia Reyes - Customer Service Representative - Teleperformance | Himalayas