Sofía Rodríguez PhD

Defined and executed the vision, strategy, and roadmaps for multiple B2C products across U.S. and international markets; partnered with engineering, design, and localization teams to align product direction with market needs and business goals. Led the design and launch of new onboarding and personalized experiences, resulting in a 14% increase in CVR and a 6.4% lift that contributed to an adjuste

Led Agile teams to deliver healthcare platform enhancements that improved claim processing speed by 12%, optimizing care access for over 4M members. Translated regulatory and operational requirements into actionable backlogs for 60+ modules, ensuring CMS and HIPAA compliance. Spearheaded the redesign of two major platform modules, enhancing usability scores by 27% and increasing user task efficien

Led product management for B2B and B2C technology initiatives, including websites, mobile apps (iOS and Android), and Progressive Web Apps, delivering solutions for 15+ companies across Puerto Rico and Latin America. Collaborate cross-functionally with engineering, operations, and marketing teams to oversee product development, QA, and release cycles—ensuring successful outcomes for both clients a

Conducted extensive research for a dissertation titled 'The Effect of Age and Birth Amount in Body Image Perception in Puerto Rican Women.' This involved in-depth analysis and data collection to contribute to the field of clinical psychology.

Interpreted plans and specifications to analyze, coordinate, implement, and develop technology projects. Supervised project development to ensure compliance with client requirements and specifications. Managed time distribution among developers by prioritizing client requests and requirements.

Provided guidance to operations on the inspection and acceptance of processes and procedures. Conducted quarterly internal and external audits for clients, assessing compliance with regulatory requirements and identifying areas for risk mitigation. Supported internal resources in obtaining requested information, problem resolution, and identifying opportunities for improvement.

Performed various accounting tasks and responsibilities. Managed financial records and assisted with daily accounting operations.

Completed a doctoral program focusing on clinical psychology. The program provided advanced training in psychological assessment, diagnosis, and therapeutic interventions.

Participated in a program at Centro Internacional Sanjuanista (CITeS) in Ávila, Spain. This experience likely enhanced understanding of international perspectives in clinical psychology.

Obtained a Bachelor of Arts degree in Psychology. This foundational education covered core psychological theories, research methods, and human behavior.

Undertook studies in Psychology at Universidad Complutense de Madrid. This experience provided an international academic perspective on the field.