Kaisa Muller Lizana
@kaisamullerlizana
I lead digital transformation, AI governance, and customer-facing technology initiatives across financial services and healthcare.
Puerto RicoWhat I'm looking for
At Evertec, I lead the enterprise Digital Transformation Program and help evaluate AI and digital initiatives through governance policies, prioritization frameworks, ROI models, and benefits measurement. I also partnered with Product and Technology teams to shape customer-facing functionality for one of Puerto Rico's largest financial services applications.
I've managed high-complexity IT projects with budgets up to $7M, guided cross-functional teams through planning, delivery, risk management, and stakeholder communication, and built tools that improve project management practices. At Abarca Health, I managed portfolios, created Power BI dashboards, and used Power Apps and Power Automate to reduce manual effort.
I'm fully bilingual in English and Spanish, with certifications in AWS AI, AI transformation, Lean Six Sigma, and project management.
Experience
Work history, roles, and key accomplishments
Digital Transformation Project Manager
Evertec
Jan 2024 - Present (2 years 8 months)
Leads the enterprise Digital Transformation Program, overseeing a portfolio of projects, managing executive stakeholders, and ensuring benefits realization. Contributes to the AI Center of Excellence, building governance frameworks and ROI models, and led the rollout of an AI coding assistant.
Led planning, execution, and closure of multifaceted projects within stringent timelines, coordinating cross-functional teams to deliver solutions that exceeded client expectations. Managed a diverse project portfolio, optimizing resource allocation and prioritization to maximize operational efficiency and ROI.
Project Manager
Evertec Inc
Dec 2021 - Jun 2024 (2 years 6 months)
Managed high-complexity project scope, risk, and issue resolution for budgets up to $7M. Authored core project management documentation and tracked project budgets, vendor invoices, and milestone billing.
IT Project Manager
Alpine Health Technologies
Jan 2020 - Dec 2021 (1 year 11 months)
Served as Scrum Master to development teams, ensuring proper Scrum implementation to deliver increments on schedule. Managed resources across departments, submitted project proposals, and served as liaison between business units and IT for provider transitions and IVR setup.
Education
Degrees, certifications, and relevant coursework
Polytechnic University of Puerto Rico
Certification, Project Management
Certification in Project Management from Polytechnic University.
Universidad Metropolitana
Bachelor of Science, Cell and Molecular Biology
Bachelor's degree in Science with a focus on Cell and Molecular Biology.
Tech stack
Software and tools used professionally
Availability
Location
Puerto RicoAuthorized to work in
United StatesSalary expectations
Social media
Job categories
Skills
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