Open to opportunities

Arfa Khanum

@arfakhanum

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Experienced Technical Writer specializing in user-friendly documentation.

India

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What I'm looking for

I am looking for opportunities that allow me to leverage my technical writing skills in a collaborative environment, focusing on creating impactful documentation that enhances user experience.

As a Technical Writer with over 6 years of experience, I specialize in creating clear, concise, and user-friendly documentation for XML software products. I excel in translating technical jargon into easily understandable content for diverse audiences, ensuring that end-users can effectively utilize products and services.

I am proficient in using a range of documentation tools and content management platforms, such as Oxygen, Adobe FrameMaker, and Arbortext editor. My collaborative approach allows me to work seamlessly with cross-functional teams, including developers, engineers, and product managers, to gather information and produce high-quality documentation.

Experience

Work history, roles, and key accomplishments

Current

Content Developer

Current

Dell Technologies

May 2022 - Present (3 years)

As a Content Developer at Dell Technologies, I troubleshoot and document solutions for integration challenges, creating clear technical documentation such as API docs and user guides. I engage with product managers and developers to translate technical concepts into user-friendly language, ensuring alignment with quality standards.

Technical Writing API Documentation User Guides Collaboration Content Management Technical Documentation Communication Skills Project Management

Technical Writer

Collins Aerospace

Jan 2020 - Apr 2022 (2 years 3 months)

At Collins Aerospace, I developed and updated technical publication manuals, ensuring adherence to guidelines and maintaining accurate records of production and revisions. I collaborated with SMEs to analyze learning needs and established a feedback tracking system for quality assurance.

Technical Writing Publication Manuals STE Guidelines Collaboration Quality Assurance

Technical Writer

Sonovision Aetos

Sep 2018 - Dec 2019 (1 year 3 months)

As a Technical Writer at Sonovision Aetos, I developed user manuals and conducted editorial reviews for various devices. I collaborated with development teams and SMEs to gather product details, ensuring content accuracy through comprehensive review processes.

Technical Writing Editorial Collaboration Document Development Life Cycle Requirements Gathering

Education

Degrees, certifications, and relevant coursework

Acharya Institute of Technology

Bachelor of Technology, Engineering

2014 - 2018

Completed a Bachelor of Technology in Engineering, focusing on technical skills and knowledge necessary for a successful career in technology and engineering fields.