Sneha Gupta
@snehagupta
I manage travel reservations, fares, amendments, refunds, and client queries using Amadeus and Galileo GDS.
IndiaWhat I'm looking for
At Yatra.com, I handled travel queries by phone and email, created reservations through GDS tools, secured available fares, and resolved booking amendments, name corrections, and refunds.
I've also supported secure banking backend operations at Solution Point India and mentored more than 50 underprivileged children through Aashna Foundation. I'm motivated to keep building my skills while delivering accurate, efficient service in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Travel Operations Specialist (GDS)
Yatra.com
Oct 2023 - Jun 2025 (1 year 8 months)
Handled client travel-related queries professionally via phone and email, ensuring prompt and accurate responses. Created reservations according to client requirements, securing the best available fares through GDS tools.
Education
Degrees, certifications, and relevant coursework
Laxmi Bai College
Master of Commerce, Commerce
Pursuing Master of Commerce from Laxmi Bai College, IGNOU.
Keshav Mahavidyalaya, University of Delhi
Bachelor of Commerce, Commerce
Grade: 6.9 CGPA
Completed Bachelor of Commerce with a CGPA of 6.9.
Little Fairy Public School
AISSCE (Class XII), General
Grade: First Division
Completed AISSCE (Class XII) with First Division.
Little Fairy Public School
AISSE (Class X), General
Grade: First Division
Completed AISSE (Class X) with First Division.
Availability
Location
IndiaAuthorized to work in
Job categories
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