Open to opportunities

Sm Sameer

@smsameer

Message

Sales Manager and SME specializing in US customer sales, lead conversion, and loan processes.

India

Message

What I'm looking for

I’m looking to work in a dynamic organization where I can apply my sales, communication, and decision-making skills—supporting team targets and process excellence, with opportunities to grow my management abilities and contribute to organizational growth.

I’m a Sales Manager and Subject Matter Expert with experience handling US customers, converting inbound and outbound leads into sales, and maintaining accurate customer and order records. I’ve met and exceeded monthly sales targets consistently while coordinating with internal teams for order processing.

I also bring 9 months as an SME for the mortgage process, where I managed international calls, performed cold calling into warm transfers, and supported team members with process clarity. I handled customer queries on loans, interest rates, and credit score, ensured documentation accuracy and compliance, and trained new joiners and tenure agents on scripts and call handling.

Experience

Work history, roles, and key accomplishments

US Auto Parts Sales Manager

AGS

Managed US customers for auto parts sales by explaining product details, pricing, and availability while converting inbound and outbound leads into sales. Maintained accurate customer/order records, coordinated with internal teams for order processing, and consistently met and exceeded monthly sales targets.

US Auto Parts Sales Lead Conversion Pricing & Availability Communication Order Processing

Mortgage Process SME

ECPL

Served as a Subject Matter Expert (SME) for the mortgage process and handled international calls, cold calling into warm transfers, and customer inquiries on loans, interest rates, and credit scores. Ensured documentation accuracy/compliance, supported team target achievement, and trained new joiners and agents on scripts and call handling.

Cold Calling Loan Sales Credit Score Support