Afaq Zargar

Led projects and analyzed data to identify opportunities for improvement, while onboarding new temporary employees by entering their information into systems. Provided friendly and efficient service to customers, handling challenging situations with ease, and monitored company inventory to keep stock levels updated.

Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability, reaching out to potential customers via telephone, email, and in-person inquiries. Developed and implemented favorable pricing structures, collaborating with departments to capitalize on emerging market trends and devising effective marketing and sales plans.

Researched and identified problems with computers, advising staff and clients on plans of action, and refurbished PC systems and peripherals. Oversaw multi-site operating system upgrade projects and maintained consistent performance across numerous desktops, while also installing and maintaining remote work systems.

Attracted new mortgage loan applications by developing relationships within the community and increased sales through targeted market penetration and business partnerships. Reviewed loan files, worked with underwriters to resolve issues, and explained complex financial information to applicants in easy-to-understand language.

Oversaw sales and underwriting processes of the mortgage lending office, reviewing loan files and updating them to match current standards. Explained different types of loans pertaining to client situations and assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.

Completed a Masters in Computer Science, focusing on advanced topics within the field. Gained in-depth knowledge and practical skills relevant to computer science.

Studied Computer Engineering Technology, acquiring foundational knowledge and practical skills in computer hardware and software. Developed expertise in various aspects of computer systems.