Smriti Shubham

SS

Looking for a job

Smriti Shubham

@smritishubham

LMS Administrator at NIIT who managed CSOD training operations and supported training launches for Amazon.

What I'm looking for

I’m looking for a challenging, dynamic environment where I can work with a diverse group of people and contribute to mutual growth and benefits.

At NIIT, I worked as a CSOD Admin & Team Lead for Meta, delivering annual and quarterly training programs and managing LMS operations. I also supported LMS setup and training program launches for Medtronic employee learning initiatives.

At Amazon, I worked as an Incident Manager using ServiceNow, handling critical incidents and supporting CSOD training operations, including training launches. My LMS work includes Cornerstone reporting, course and user management, training assignments, and troubleshooting; I hold CSOD Core, CSOD LMS specialist, and CSOD LMS expert certifications.

Experience

Work history, roles, and key accomplishments

NI

CSOD Admin & Team Lead

Aug 2022 - Sep 2025 (3 years 1 month)

Delivered annual/quarterly training programs and managed LMS operations.

Cornerstone OnDemand LMS administration Team Leadership Training Program Management

AM

Incident Manager

Nov 2019 - Aug 2022 (2 years 9 months)

Handled critical incidents and supported CSOD training operations, including training launches.

ServiceNow Cornerstone OnDemand Incident Management Training Operations

ME

CSOD Admin & Team Lead

Delivered annual/quarterly training programs and managed LMS operations.

Cornerstone OnDemand LMS administration Team Leadership Training Program Management

BB

Associate Team Lead

British Petroleum (BP)

Managed invoicing, procurement, and scheduling of ILT/VILT training sessions.

Invoicing Procurement ILT VILT Scheduling training coordination

ME

Team Lead

Supported LMS setup and training program launch for employee learning initiatives.

LMS administration Program Launch Team Leadership

Education

Degrees, certifications, and relevant coursework

RB

RKDF Institute of Science & Technology, Bhopal

M.Tech, Computer Science

2018 - 2020

Pursued a Master of Technology in Computer Science from 2018 to 2020.

RB

RKDF Institute of Science & Technology, Bhopal

B.E., Computer Science & Engineering

2014 - 2018

Completed a Bachelor of Engineering in Computer Science and Engineering from 2014 to 2018.

Tech stack

Software and tools used professionally

Google Docs

Google Sheets

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

1607k+ INR

Job categories

LMS Administrator Training Coordinator CSOD Consultant Incident Manager

Skills

Learning Management System Administration Cornerstone On Demand (CSOD)Learning Management System Consultant Course Management User Management Content Management Custom Reporting Standard Reporting training coordination Event and Session Management Training Program Management Learning Assignments Compliance Reporting Incident Management

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