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SANDEEP RANJAN

@sandeepranjan

Learning Engineer at Tata Consultancy Services who implemented Cornerstone OnDemand and EdCast and cut training-removal tickets by 29%.

India

Message

At Tata Consultancy Services, I led the end-to-end implementation of Cornerstone OnDemand and managed the deployment of EdCast for a global workforce. I also configured MyGuide walkthroughs to guide users through CSOD workflows.

I designed an automated training-removal process using registration-number triggers, reducing active team tickets from about 1,400 to under 1,000. I’ve also worked on CSOD organizational hierarchy management, REST API integrations, and User Record improvements.

Experience

Work history, roles, and key accomplishments

Current

Learning Engineer – LMS/LXP Implementation

Current

Tata Consultancy Services

Jan 2022 - Present (4 years 8 months)

Led end-to-end implementation of Cornerstone OnDemand (CSOD) LMS and EdCast LXP, optimizing learning and development through system integration and user-centric configuration. Managed automation flows and collaborated with cross-functional teams to align training modules with organizational goals.

Cornerstone OnDemand EdCast REST APIs Postman Fuzzy Matching Hierarchy Management Process Automation MyGuide Power BI ServiceNow Python Excel VBA SDLC

Major Incident Manager

Kenvue (Johnson & Johnson) via Tata Consultancy Services

Reduced issue resolution time by 30% and improved service reliability by tracking and enforcing SLA metrics. Coordinated customer access and training requirements, improving onboarding speed by 20% and boosting team productivity.

Incident Management SLA Management Stakeholder Management Process Improvement Team Coordination ServiceNow