Showaib Ahmed

I've supported high-volume clinical documentation at Augmedix and MedSer LLC, maintaining accurate, real-time records under strict deadlines and compliance requirements.

At Augmedix, I managed a provider's full daily caseload for 2.3 years, supported 1,000+ time-sensitive encounters, and maintained a zero-escalation record across two years. As a Remediation Associate and support leader, I resolved five service concerns, improved documentation quality for three team members, and trained five colleagues through complex workflows.

I also build spreadsheet-based tracking and prioritization systems, including billing and service-delivery trackers and an A–D account-ranking framework. My experience spans workflow coordination, quality assurance, stakeholder communication, IT issue resolution, and hands-on logistics through managing band operations.