Smart Okwuolise
@smartokwuolise
I manage banking transactions, risk controls, and customer service while applying engineering and cybersecurity fundamentals.
NigeriaWhat I'm looking for
I've processed deposits, withdrawals, monetary instruments, and end-of-day balancing at Ecobank Nigeria, while maintaining banking compliance, vault regulations, transaction risk controls, and customer dispute resolution. I currently support customer currency management, rapid point transactions, and commercial verification procedures at Fidelity Bank Nigeria.
My background also includes Agricultural & Bio-Environmental Engineering, crop-processing supervision, technical agricultural methods, and classroom instruction. I'm building on this interdisciplinary foundation through certifications in cybersecurity, AI fluency, human resource management, customer service, and digital literacy.
Experience
Work history, roles, and key accomplishments
Operations: Service Teller
Fidelity Bank Nigeria PLC
Jan 2025 - Present (1 year 7 months)
Frontline core manager of customer currency management, rapid point transactions, and commercial verification procedures. Enforced strict compliance with operational risk protocols while ensuring optimal service delivery indices.
Operations: Cash and Teller
Ecobank Nigeria Ltd.
Jan 2022 - Jan 2025 (3 years)
Efficiently processed customer financial transactions, including deposits, withdrawals, and monetary instruments. Maintained strict adherence to banking compliance guidelines, vault regulations, and accurate end-of-day balancing procedures.
Secondary School Class Teacher
Dominion Group Of School
Jan 2020 - Dec 2020 (11 months)
Instructed students in structured curricula, facilitating learning outcomes and managing performance indicators.
Industrial Training (IT) Experience
Chinedu's Farm
Jan 2019 - Dec 2019 (11 months)
Acquired hands-on practical experience in technical agricultural methods, system repairs, and engineering utilities.
Crop Processing Supervisor
County Choice Farm
Jan 2016 - Dec 2017 (1 year 11 months)
Supervised the post-harvest processing lines, quality assessment controls, and general logistics workflows.
Education
Degrees, certifications, and relevant coursework
Federal Polytechnic, Oko
Higher National Diploma, Agricultural & Bio-Environmental Engineering Technology
2023 - 2025
Grade: Upper Credit
Pursued Higher National Diploma in Agricultural & Bio-Environmental Engineering Technology with an option in Soil & Water, achieving Upper Credit.
Auchi Polytechnic, Auchi
National Diploma, Agricultural & Bio-Environmental Engineering Technology
2018 - 2021
Grade: Distinction
Earned National Diploma in Agricultural & Bio-Environmental Engineering Technology, graduating with Distinction.
Isumpe Secondary School, Ulogwe-Isumpe
Senior School Certificate, General Studies
2010 - 2016
Completed Senior School Certificate Examination (WAEC).
Ulogwe Primary School, Ulogwe-Isumpe
First School Leaving Certificate, Primary Education
2005 - 2010
Obtained First School Leaving Certificate.
Availability
Location
NigeriaAuthorized to work in
Job categories
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