General Manager | Aftermarket, After-Sales, Service | AI | Digital Transformation | Business Operations
I thrive at the intersection of technology, business growth, and customer success—leveraging AI, big data, and digital transformation to drive measurable results in the industrial, manufacturing, heavy equipment, and aftermarket sectors.
With 15+ years of experience leading regional operations, sales, and service optimization, I specialize in enhancing business performance, unlocking new revenue streams, and building high-performing teams. I help OEMs optimize their supply chains, improve inventory accuracy by up to 40%, and accelerate APAC market expansion through data-driven decision-making and strategic leadership.
My work bridges the traditional and the transformative—applying cutting-edge technologies to real-world challenges to increase efficiency, enhance customer experience, and future-proof operations.
My Mission
Use AI and digital innovation to unlock new business opportunities, elevate human potential, and drive meaningful transformation in both work and life.
My Purpose
Champion inclusive, human-centered workplaces where open communication, collaboration, and innovation empower diverse individuals to thrive and shape a better, more sustainable future together.
