Open to opportunities

Dat Hoang

@dathoang

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Growth and transformation leader with a focus on operational excellence.

Australia

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What I'm looking for

I am seeking a leadership role where I can drive growth and transformation, foster collaboration, and enhance operational efficiency in a dynamic environment.

I am a visionary executive specializing in growth, transformation, and operational excellence. With a proven track record in scaling businesses and driving profitability across APAC, I have successfully expanded NCS’ presence in Vietnam by establishing strategic partnerships and optimizing regional market positioning. My leadership has resulted in a 30% increase in delivery capabilities and the establishment of a 200+ personnel strategic delivery center within just 10 months.

Throughout my career, I have led company-wide business operations, reducing costs while enhancing project efficiency. My experience spans various sectors, including Telco, Utilities, Energy, Healthcare, BFSI, and FMCG. I thrive in diverse, fast-paced settings, cultivating high-performance cultures and mentoring teams to align with business objectives. I am passionate about driving digital transformation and operational excellence, ensuring compliance with regulatory requirements and industry best practices.

Experience

Work history, roles, and key accomplishments

Vietnam Country Head

NCS Group

Nov 2022 - Jan 2024 (1 year 2 months)

As Vietnam Country Head, I expanded NCS' presence by establishing strategic partnerships and optimizing delivery capabilities, resulting in a 30% increase in operational efficiency and a 25% boost in profitability.

Growth Strategy Operational Excellence Strategic Partnerships Digital Transformation Team Leadership Process Optimization Cross Functional Collaboration

Chief Operating Officer

Titan Technology Corp

Oct 2021 - Sep 2022 (11 months)

Led business operations at Titan Technology Corp, reducing costs by 15% and enhancing project efficiency by 10%. Transformed organizational structures to drive client satisfaction and operational resilience.

Business Operations Project Management Business Transformation Leadership

VP of Operations

Glandore Systems Vietnam

Oct 2018 - Apr 2020 (1 year 6 months)

Oversaw business operations and commercial performance, implementing customer acquisition strategies that expanded the customer base by 70% and increased productivity by 40%.

Business Operations Customer Acquisition Productivity Management Reporting Compliance Workflow Optimization Team Leadership Strategic Planning Performance Metrics

Client Services Executive

Hewlett-Packard Enterprise

Jul 2011 - Jul 2018 (7 years)

Managed strategic accounts, exceeding an annual revenue target of USD 800M through client-focused strategies and collaboration with sales management, achieving a 40% increase in deal closures.

Account Management Revenue Client Strategy Process Development Strategic Planning Performance Metrics

Director of Solution Architecture

Amdocs

Jul 2010 - Jul 2011 (1 year)

Collaborated with sales to identify business opportunities and negotiate complex sales agreements, enhancing deal closures by 25% and improving client satisfaction by 30%.

Solution Architecture Business Development Contract Negotiation Sales Strategy Strategic Partnerships

Director of Professional Services

Comverse

Jan 2000 - Jul 2011 (11 years 6 months)

Directed the APAC Professional Services organization, achieving an 85% utilization rate and a 46% profit margin through effective project management and innovative sales strategies.

Project Management Resource Allocation Sales Strategy Process Improvement Risk Assessment Team Leadership

Self Employed

Independent Contractor

Apr 1986 - Jan 2000 (13 years 9 months)

Delivered bespoke software design, development, and solution architecture services to a global clientele, focusing on tailored solutions to meet diverse client needs.