Skylar Fixler
@skylarfixler
Certified Pharmacy Technician and clinical operations specialist improving medication access.
United StatesWhat I'm looking for
I am a detail-oriented Healthcare Support Professional and Certified Pharmacy Technician with over a decade supporting pharmacy services, clinical operations, and patient-facing hospital workflows. I have a strong track record researching payer coverage, preventing authorization delays through accurate documentation, and collaborating with providers, pharmacists, and payers to resolve complex authorization barriers.
I thrive in fast-paced remote healthcare settings requiring independent decision-making, adaptability, and precision, and I contribute to workflow improvements by identifying recurring authorization barriers and process gaps. My experience includes high-volume prior authorization management, patient access coordination, HIPAA-compliant documentation, and frontline pharmacy operations.
Experience
Work history, roles, and key accomplishments
Supports high-volume utilization management and prior authorization workflows across commercial, Medicare, and Medicaid plans, reducing authorization delays through accurate documentation and payer research. Liaises with providers, pharmacists, and payers to resolve complex coverage issues and manages urgent requests within strict turnaround timelines.
Customer Service Representative
Benecard PBF
Jan 2019 - Jan 2021 (2 years)
Coordinated with pharmacies and providers to resolve medication and coverage issues, supported pharmacy benefit operations, and managed high call volumes while maintaining accurate documentation and care coordination.
Certified Pharmacy Technician
Walgreens Pharmacy
Jan 2017 - Jan 2019 (2 years)
Supported daily pharmacy operations including prescription intake, fulfillment, inventory coordination, and provider communication while maintaining confidentiality and regulatory compliance.
Certified Pharmacy Technician
CVS Pharmacy
Jan 2016 - Jan 2017 (1 year)
Assisted pharmacists with prescription processing, insurance coordination, data entry, and front-counter patient service while ensuring confidentiality and compliance.
Education
Degrees, certifications, and relevant coursework
Arizona State University
Bachelor of Science, Genetics & Cell Biology
Pursuing a Bachelor of Science in Genetics and Cell Biology (in progress), focusing on molecular genetics and cell biology coursework.
Florida SouthWestern State College
Associate of Science, General Science
Completed an Associate of Science in General Science, focusing on foundational coursework in biological and physical sciences.
Availability
Location
United StatesAuthorized to work in
Job categories
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