Skander Jaibi
@skanderjaibi
I resolve Linux web hosting, network, and cloud infrastructure issues for global customers.
What I'm looking for
I support cloud-hosting customers with Linux VPS environments, resolving LAMP and LEMP web-server issues, network latency, SSL/TLS, DNS, and security configuration challenges.
I've delivered remote infrastructure and network support for Zscaler, Streamwide, Exaprint, and hosting providers, deploying and maintaining Linux applications, Zscaler proxies, VPN and GRE/IPSec tunnels, AWS-hosted servers, Docker containers, and monitoring platforms including Grafana, Prometheus, Zabbix, Centreon, and Nagios.
I'm motivated by technical challenges, learning new IT concepts, and investigating web-server errors in Apache and Nginx environments.
Experience
Work history, roles, and key accomplishments
Web Hosting Support Engineer
Freelancer
Sep 2023 - Present (2 years 11 months)
Provided cloud hosting support for VPS environments, assisting customers with website setup and troubleshooting using LAMP and LEMP stacks. Implemented security measures and optimized configurations for high traffic and low latency.
Supported global customers on Zscaler's security-as-a-service proxy solution, resolving connectivity and authentication issues. Analyzed HTTP errors and built VPN tunnels for customer onboarding.
Linux Support Engineer
Freelancer
Jan 2017 - Jan 2020 (3 years)
Provided support for seedbox VPS servers running Ubuntu, assisting with installation of torrenting software, OpenVPN, and Plex media servers. Managed SSL certificates and resolved connectivity issues.
Computer Engineer
Ras Consulting
Mar 2014 - Mar 2015 (1 year)
Administered Linux and AS400 servers, managed local network, and provided helpdesk support. Developed SQL scripts and maintained a PHP/MySQL application.
Deployed Java web applications on Apache Tomcat in Windows environments. Used Jenkins for CI/CD and executed SQL scripts on SQL Server.
Education
Degrees, certifications, and relevant coursework
Private Institute of Engineering and Technologies
Engineering Degree, Network and Telecommunications
2006 - 2009
Engineering degree in Network and Telecommunications.
National Institute of Applied Sciences and Technologies
University Diploma of Technology, Industrial Computer and Automatic
2003 - 2006
University Diploma of Technology in Industrial Computer and Automatic.
Pioneer School of Ariana
Baccalaureate, Mathematics
1998 - 2002
Baccalaureate in Mathematics.
Tech stack
Software and tools used professionally
Postman
GitHub
Kubernetes
Docker Compose
Cloudflare
Deployer
Jenkins
Salesforce
MySQL
MariaDB
Node.js
Jira
JavaScript
Java
PHP
JSON
XML
Disque
Grafana
Prometheus
Zabbix
Nagios
Wireshark
Ubuntu
Linux
Windows
Kali Linux
Windows 10
phpMyAdmin
Apache Camel
Zscaler
WordPress
cPanel
OpenVPN
NGINX
Apache Tomcat
Sungard
HelpDesk+
OpenVZ
Hudson
KVM
SQL
VMware ESXi
LiveKit
Passage
Wazuh
Bridge
WireGuard
Numeric
Availability
Location
Authorized to work in
Job categories
Skills
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