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Skander Belkayed

@skanderbelkayed

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Multi-unit hospitality operations manager specializing in pre-openings, cost control, and teams.

Tunisia

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What I'm looking for

Hospitality professional with 15+ years of international experience, recognised for excellent multilingual communication, customer service, and cross-cultural leadership in restaurant, hotel, and event operations.

I’m an accomplished hospitality and operations manager with over 15 years of international experience across restaurant, hotel, and event management in the Middle East and North Africa. I’m recognized for exceptional communication, customer service, and business management skills.

In multi-unit leadership roles, I oversee daily operations, set outlet policies, and drive performance across fine dining and casual concepts. At Al Abraaj Restaurants Group, I managed rebranding and new menu implementation and oversaw fine dining brands including San Carlo Cicchetti and Laro Bistro.

I also focus heavily on pre-opening and launch operations—translating concepts into practical execution plans. Most recently, I led the pre-opening of a fine dining café and restaurant, supporting concept and operational planning, while strengthening cost control, staffing, and service standards.

Beyond day-to-day operations, I build teams through training and clear standards, and I prioritize food safety and quality assurance. From outlet management at Four Seasons Hotel Tunis to hospitality operations for FIFA World Cup Qatar 2022, I consistently deliver strong guest experiences while maintaining financial and operational discipline.

Experience

Work history, roles, and key accomplishments

Multi-Unit Manager

Bonapal Consultancy and Management

Nov 2024 - Jun 2025 (7 months)

Oversee daily operations and set policies for three main outlets. Led the pre-opening of a fine dining café and restaurant, including concept and operational planning.

Multi Unit Leadership And Operations Planning Food Safety & Quality Assurance

Multi-Unit Manager

Al Abraaj Restaurants Group

Feb 2023 - Nov 2024 (1 year 9 months)

Managed Bindaira Café and Restaurant’s rebranding and new menu implementation. Oversaw the group’s fine dining brands including San Carlo Cicchetti and Laro Bistro.

Multi Unit Leadership Rebranding & Menu Development Business Development Food Safety & Quality Assurance

Front of House Manager

FIFA World Cup Qatar 2022

Oct 2022 - Dec 2022 (2 months)

Managed hospitality lounges at Lusail Stadium during the FIFA World Cup. Led front-of-house and F&B operations to support guest service delivery.

Service standards Food Safety & Quality Assurance

General Manager

Restaurant Le Paradiso

Nov 2018 - Mar 2022 (3 years 4 months)

Created and implemented a business plan for a new restaurant concept. Directed operations, staff management, and financial performance.

General Management Business Planning Restaurant Operations Food Safety & Quality Assurance Business Development

Outlet Manager

Four Seasons Hotel Tunis

Sep 2017 - Sep 2018 (1 year)

Managed pool bar and grill operations and coordinated themed events and private functions. Supported pre-opening and launch of multiple hotel outlets.

Event Coordination Service standards Food Safety & Quality Assurance

Restaurant & Lounge Manager

Bohème Restaurant

Nov 2016 - Apr 2017 (5 months)

Managed operations of a 120-seat French restaurant. Oversaw recruitment, training, and financial reporting.

Restaurant Operations Financial Reporting Food Safety & Quality Assurance Service standards

Banquet Supervisor

Al Rayyan Event Management

May 2014 - Mar 2016 (1 year 10 months)

Supervised banquet operations, supporting day-to-day service delivery for events. Coordinated team activities to ensure guests received consistent service.

Banquet Operations Team Coordination Customer Service Service standards Food Safety & Quality Assurance

Restaurant Supervisor

Souq Waqif Boutique Hotels

Nov 2012 - Mar 2014 (1 year 4 months)

Supervised restaurant operations at Souq Waqif Boutique Hotels. Ensured consistent service execution to support guest satisfaction.

Restaurant Supervision Service standards Food Safety & Quality Assurance

Maître D’hôtel

Le Meridien Jeddah

Jul 2011 - Oct 2012 (1 year 3 months)

Served as Maître d’hôtel at Le Meridien Jeddah, supporting front-of-house service delivery. Coordinated guest-facing service to ensure smooth restaurant operations.

Customer Service Service standards Food Safety & Quality Assurance

Restaurant Supervisor

Four Points by Sheraton Tripoli

Sep 2010 - Feb 2011 (5 months)

Supervised restaurant operations at Four Points by Sheraton Tripoli. Supported service quality and day-to-day restaurant functioning.

Restaurant Supervision Restaurant Operations Customer Service Service standards Food Safety & Quality Assurance

Waiter / Bartender

Park Hyatt Dubai

Sep 2005 - Oct 2007 (2 years 1 month)

Worked as a waiter/bartender at Park Hyatt Dubai, rotating through Lebanese restaurant, fine dining, and a seafood bar. Provided customer service across service and bar areas.

Fine Dining Service Customer Service Bar Service Basics Service standards