Seeking a full-time remote role in sales, customer support, customer success, business development, SaaS, or financial services. I am particularly interested in internationally distributed companies that hire from Zambia and offer stable base pay, career growth, and long-term opportunities.
Looking for a job
Situmbeko Musipili
@situmbekomusipili
Sales Associate at Fay Servicing, helping homeowners find insurance coverage aligned with their mortgage terms and property risks.
ZambiaWhat I'm looking for
At Fay Servicing, I supported homeowners and B2B partners through inbound and outbound sales, educating clients on homeowners insurance and matching coverage to mortgage terms and property risks. I exceeded monthly revenue targets and KPIs while managing leads and policy documentation in MSP (Black Knight), Doc Velocity, AIQ, and Next Gen.
At FSI Outsourcing, I handled mortgage servicing inquiries for US clients, helped homeowners with payment options and account updates, and followed financial regulations and service-level targets. I maintained a 98% QA score and was promoted to Sales Associate.
As a Business Development Intern at Spring Circle, I work on client recruitment and the company’s sales strategy. I also support direct sales agent training, performance monitoring, email marketing, and lead generation.
Experience
Work history, roles, and key accomplishments
SC
Current
Business Development Intern
Spring Circle
Jul 2026 - Present (3 months)
Advertising and recruiting clients, planning and implementing the company's sales strategy, setting clear targets, prioritizing profitability, conducting training for direct sales agents, monitoring sales team performance, and handling email marketing, outbound and inbound sales, data analysis, and lead generation.
FS
Current
Sales Associate
Fay Servicing
Oct 2025 - Present (1 year)
Execute high-volume inbound and outbound sales calls to B2C homeowners and B2B partners, consistently exceeding monthly revenue targets and KPIs. Educate clients on homeowners insurance products, customize coverage, and leverage enterprise tools to manage lead pipelines and process policy documentation.
FO
Customer Service Representative
FSI Outsourcing
Nov 2023 - Oct 2025 (1 year 11 months)
Managed high-volume inbound and outbound inquiries for US mortgage servicing clients, ensuring top-tier service delivery and swift query resolution. Guided homeowners through payment options, maintained compliance with US financial regulations, and earned a promotion to Sales Associate within 22 months.
Education
Degrees, certifications, and relevant coursework
CC
Chilanga Premier College
Level One Accounting, Accounting
2021 - 2021
Completed Level One Accounting at Chilanga Premier College from January to July 2021.
The University of Zambia
Bachelor of Arts, Demography with Economics
2013 - 2019
Pursued a Bachelor of Arts in Demography with Economics at the University of Zambia from October 2013 to January 2019.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
ZambiaAuthorized to work in
Salary expectations
20k+ USD
Social media
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