Open to opportunities

Sithabile Gono

@sithabilegono

Message

Results-oriented office administrator applying creativity and collaboration for mutual success.

South Africa

Message

What I'm looking for

I’m seeking a growth-focused position where I can apply creativity, collaboration, and a strong work ethic to deliver excellent office administration, customer support, and data/reporting results, with opportunities to learn and contribute to mutual success.

I’m a results-oriented office administrator with a growth-focused mindset, bringing a strong work ethic, creativity, and collaboration to every day-to-day operation. At Joburg Water, I’ve supported smooth administration through complaint resolution, reporting, filing, data capturing/data entry, and customer service—while also managing a Pro database and providing training.

Earlier roles strengthened my front-line communication and organization, including customer service support at Unilever SA and receptionist/switchboard support at Panasonic Business Systems. I handle enquiries, schedule meetings, support appointment setting and lead generation, and I’ve provided sales support—plus I keep my skills current with HubSpot Academy, Asana Foundations, and Digital Marketing Basics certifications.

Experience

Work history, roles, and key accomplishments

Office Administrator

Joburg Water

Sep 2020 - Mar 2025 (4 years 6 months)

Resolved customer complaints and supported reporting for Joburg Water, managing filing, data capturing, Pro database management, and staff training.

Complaint Resolution Customer Service Reporting Filing Database Management Office Administration Training

Receptionist & Switchboard

Panasonic Business Systems

Apr 2005 - May 2007 (2 years 1 month)

Operated the switchboard and handled office administration tasks including data entry, filing, scheduling meetings, appointment setting, lead generation, and sales support.

Switchboards Data Entry Filing Scheduling Office Management Appointment Setting Lead Generation Sales Support