Sitab Malek
@sitabmalek
I manage secure hybrid Microsoft infrastructure, cloud platforms, and endpoint environments for 100+ users.
IndiaWhat I'm looking for
I'm managing enterprise IT infrastructure and cloud servers for 100+ users at Transform Solution, securing hybrid Microsoft environments through Intune, Entra ID, Conditional Access, MFA, and firewall policies.
I've progressed from desktop support to Senior System Administrator over 9+ years, including GCC customer support experience in Oman. Across Vtech Solution, Bluebox Infosoft, and Jay Chemical Industries, I've supported US-based and MSP clients, administered Azure, AWS, GCP, Microsoft 365, VMware, Hyper-V, Active Directory, and service desk operations while keeping systems secure and available.
Experience
Work history, roles, and key accomplishments
Senior System Administrator
Transform Solution Pvt Ltd
May 2025 - Present (1 year 3 months)
Administer enterprise IT infrastructure and cloud servers supporting 100+ users across hybrid Microsoft environments. Manage Microsoft Intune, Entra ID, Conditional Access, and MFA to secure identity and access.
System Administrator
Vtech Solution India Pvt Ltd
Apr 2024 - May 2025 (1 year 1 month)
Managed IT infrastructure for US-based clients, ensuring 24/7 service continuity across time zones. Administered Azure infrastructure, including Azure Virtual Desktop (AVD), and managed JIRA Service Desk tickets.
System Administrator
Bluebox Infosoft Pvt Ltd
May 2023 - Apr 2024 (11 months)
Managed multiple MSP client environments using Syncro MSP, MSP360 Backup, and Cisco Meraki. Administered multi-cloud infrastructure across AWS, Azure, and GCP alongside Microsoft 365.
IT Executive
Jay Chemical Industries Pvt Ltd
Mar 2021 - May 2023 (2 years 2 months)
Held senior-level responsibility for the organization's IT infrastructure strategy and management. Aligned technology operations with business objectives across server and network infrastructure.
Customer Support Engineer
Salama Integrated Solution LLC
Jun 2018 - Jan 2021 (2 years 7 months)
Provided Level 2/3 technical support across multiple customer domains in the Oman (GCC) market. Diagnosed and resolved software and hardware issues, sustaining strong customer satisfaction.
Delivered desktop and hardware/software support across two enterprise clients, building the technical foundation for system administration.
Education
Degrees, certifications, and relevant coursework
IQRA BCA College
Bachelor of Computer Application, Computer Application
2011 - 2014
Bachelor of Computer Application degree from IQRA BCA College, Veer Narmad South Gujarat University.
Rungta Vidya Bhavan
Higher Secondary Certificate, Commerce
2011 -
Completed HSC (12th Commerce) from Rungta Vidya Bhavan, GSEB.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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