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Nadeem Hamdule

@nadeemh

Senior IT System Administrator at Zenith Business Solutions, managing VMware, Microsoft 365, Azure, and Windows Server infrastructure.

India

Message

At Zenith Business Solutions, I administer Windows Server , Microsoft Azure environments and VMware ESXi/vSphere infrastructure, including health checks, patch management, and performance monitoring.

I also support Microsoft 365 and Azure services, including Exchange Online, Teams, OneDrive, SharePoint, Intune, and Azure virtual machines.

Previously, at Diyar United Company - (Kuwait National Petroleum), I managed support tickets and configured Aruba ClearPass Manager. I provided hands-on technical support to more than 6000 users across departments.

At ATG Group – Kuwait Ministry of Planning Project, I supported Hyper-V and VMware environments, Windows Failover Clustering, and data center operations. Earlier, at ZenithInfo TechLtd, I supported backup and disaster recovery services and the Zenith Private Cloud platform.

Experience

Work history, roles, and key accomplishments

Current

Senior System Administrator

Current

Zenith Business Solutions

Jun 2022 - Present (4 years 4 months)

Administered and maintained Windows Server environments, VMware infrastructure, and Microsoft 365. Provided Level 2/3 support and managed Azure services, backups, and endpoint security.

Windows Server VMware ESXi VSphere Active Directory DNS DHCP Microsoft 365 Exchange Online Teams One Drive SharePoint Intune Azure Azure AD Veeam Azure Backup SCCM ServiceNow Jira

IT Support Engineer

Diyar United Company

Jan 2017 - May 2022 (5 years 4 months)

Managed support tickets via BMC Remedy, configured Aruba ClearPass, and administered Active Directory and Group Policies. Provided technical support to over 6000 users.

BMC Remedy ClearPass Active Directory Group Policy Outlook Exchange Print Server NTFS Permissions

Network Administrator

ATG Group

May 2014 - Dec 2016 (2 years 7 months)

Provided Level 2 support, managed Hyper-V and VMware environments, and administered Windows Failover Clustering. Oversaw data center operations and Cisco UCS infrastructure.

Hyper V VMWare Windows Failover Clustering Cisco UCS DFS Active Directory DNS DHCP Data Center Management

NOC Engineer

Zenith InfoTech Ltd

Jan 2008 - Mar 2014 (6 years 2 months)

Monitored IT infrastructure using NOC@SAAZ ticketing system and provided remote support for Veritas Backup and Zenith BDR solutions. Supported Zenith Private Cloud platform.

NOC Veritas Backup BDR Private Cloud VM Provisioning Monitoring Incident Management

Trainee Engineer

Trimix IT Infrastructure & Services

May 2007 - Dec 2008 (1 year 7 months)

Delivered L1 technical support for hardware and software issues at client sites. Provided on-site troubleshooting and acted as backup for Resident Engineer.

Hardware Support Software support Troubleshooting Operating System Antivirus Networking