sirus tv
@sirustv
I acquire international customers and grow venue sales through consultative hospitality experiences.
PortugalWhat I'm looking for
At Galaxy Lounge in Lisbon, I progressed from Waiter to Head Waiter within my first month and then Manager, overseeing daily operations, customer experience, and a team of up to eight employees. I recruit and train staff in customer service, sales techniques, and upselling, and introduced a 10% commission-based incentive system to motivate sales performance.
Across hospitality venues in Portugal, Spain, Italy, France, and Poland, I've built more than 10 years of direct customer acquisition, face-to-face selling, VIP relationship management, and premium-product upselling. I enjoy connecting with international customers, promoting high-value dining and nightlife experiences, and creating engaging venue promotions and events.
Experience
Work history, roles, and key accomplishments
International Customer Manager
Galaxy Lounge
Nov 2025 - Present (10 months)
Manage daily venue operations, customer experience, and front-of-house performance. Coordinate a team of up to 8 employees, recruit and train staff, and introduced a 10% commission-based incentive system to boost sales.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
Completed high school education in Chisinau, Moldova.
Cambridge English Program
Certificate, English Language
Completed a 6-year professional English course with certification.
Google Digital Garage
Certificate, Digital Marketing
Completed the Google Digital Marketing Fundamentals course.
Availability
Location
PortugalAuthorized to work in
Job categories
Skills
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