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Ness Brites

@nessbrites

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I create bespoke luxury travel experiences for high-net-worth clients and drive seven-figure sales.

Portugal

Message

At Ressource.Me, I create bespoke luxury itineraries for high-net-worth clients, combining premium accommodation, private transport, exclusive tours and VIP experiences.

I've generated £650,000 in personal sales in FY2025 and over £400,000 year-to-date in 2026, consistently exceeding targets while maintaining excellent client satisfaction.

I build lasting relationships with VIP clients and luxury suppliers, contributing to around 50% repeat bookings. I also mentor junior consultants on itinerary planning, destination expertise, supplier relationships and premium service standards.

My background in Management Informatics helps me optimise systems, solve issues quickly and deliver a polished client experience.

Experience

Work history, roles, and key accomplishments

Current

Senior Luxury Travel Consultant

Current

Ressource.Me

Jun 2022 - Present (4 years 3 months)

Designs bespoke luxury itineraries for high-net-worth clients, consistently exceeding sales targets and generating over £1m in personal sales. Builds long-term client relationships and mentors junior consultants.

Luxury Travel Planning High Net Worth Client Management Consultative Sales Revenue Growth Relationship Management Bespoke Trip Design Supplier Relationship Management Customer Experience Team Mentoring

Sales Assistant

Worten - Equipamentos Para O Lar, S.A.

Dec 2019 - Apr 2022 (2 years 4 months)

Delivered consultative sales experiences, handling up to 60 customers per week and resolving around 95% of enquiries via WeCare and ServiceMax. Maintained Salesforce CRM records and supported store performance.

Consultative Sales Customer Service Salesforce ServiceMax Complaint Resolution Merchandising

Waiter/Waitress

Restaurante Forte Santa Catarina - Tennis Club

Jul 2018 - Aug 2018 (1 month)

Provided attentive customer service in a fast-paced hospitality environment, managing reservations and coordinating with colleagues during busy periods.

Customer Service Communication Skills Multitasking Organizational Skills

Sales Assistant

5ª Feira Do Livro

Jul 2017 - Aug 2017 (1 month)

Assisted customers with book recommendations and purchases, maintained displays and stock levels, and processed sales transactions accurately.

Customer Service Retail Sales Stock Management

Sales Assistant

Rotunda Papelaria, Lda

Apr 2015 - Aug 2015 (4 months)

Assisted customers with retail purchases and lottery services, processed Portuguese National Lottery transactions, and maintained stock levels.

Customer Service Retail Sales Lottery Transactions

Sales Assistant Intern

Secotécnica - Equipamento Hoteleiro, Lda

Sep 2014 - Jan 2015 (4 months)

Supported year-end inventory and stock reconciliation, organised documentation, and created Excel tracking spreadsheets. Assisted with retail sales activities.

Inventory Management Excel Administrative Support Customer Service

Education

Degrees, certifications, and relevant coursework

Instituto Superior de Contabilidade e Administração de Coimbra

Bachelor's Degree, Management Informatics

2014 - 2020

Bachelor's Degree in Management Informatics (EQF Level 6) from Instituto Superior de Contabilidade e Administração de Coimbra, covering programming, databases, networks, and IT audit.

Instituto Superior de Contabilidade e Administração de Coimbra

Technological Specialisation, Management Computer Applications

2012 - 2013

Technological Specialisation in Management Computer Applications (EQF Level 5) from Instituto Superior de Contabilidade e Administração de Coimbra, focusing on database management and information technologies.

Escola Secundária Dr. Joaquim de Carvalho

Professional Course, Management Informatics

2009 - 2012

Professional Course in Management Informatics (EQF Level 4) from Escola Secundária Dr. Joaquim de Carvalho, covering programming, web technologies, and computer networks.