Sir Kay

I’m a highly motivated, customer-focused professional with over 4 years of combined experience as a Bank Teller and Customer Service Representative. I’m known for integrity, accuracy, and building strong customer relationships while adhering to compliance standards.

In my current role at GTCO, I respond to customer inquiries, resolve complaints professionally, and guide customers on digital banking platforms and self-service channels. I support account opening, card issuance, and customer data updates, while providing tailored product recommendations and documenting customer interactions.

As a Bank Teller at GTCO, I process deposits, withdrawals, transfers, and loan payments accurately. I balance the daily cash drawer and uphold regulatory compliance, while promoting banking products and supporting high-volume customer operations.

Earlier, as an Office Assistant (NYSC) with the Fadama Project, I supported data collection, collation, and project documentation. I provided administrative support to the Monitoring & Evaluation department, maintained project files, and assisted in report preparation—experiences that strengthened my attention to detail and organized work style.