Open to opportunities

Sirine Tamasili

@sirinetamasili

Message

I support customers, bookings, and social media across multilingual digital channels.

Spain

Message

What I'm looking for

I'm looking for a fully remote role in customer support, chat or email support, customer success, virtual assistance, administrative support, or social media support where I can use my multilingual communication, organization, and digital skills.

At Sarah Beauty Lounge, I manage customer conversations across Instagram, WhatsApp, and online platforms, coordinating bookings, follow-ups, promotional content, and daily administrative support. I also support customer service, payments, order processing, and front-desk operations at Rawand Restaurant.

I'm a multilingual Dentistry student in Madrid who brings organized communication, digital content support, and client relationship skills to remote customer support, virtual assistant, administrative, and social media roles. My experience also includes one-to-one online tutoring, AI-supported research and productivity, and laboratory documentation.

Experience

Work history, roles, and key accomplishments

Current

Customer Support, Administrative & Social Media Assistant

Current

Sarah Beauty Lounge

Apr 2024 - Present (2 years 6 months)

Manage daily customer communication through Instagram, WhatsApp and online platforms. Respond to service inquiries, booking requests, availability questions and customer concerns.

Customer Support Social Media Management Instagram WhatsApp Appointment Coordination Administrative Support