Open to opportunities

sagar User

@sagardas

Message

Dedicated professional with 3.5 years in operations, Marketing and customer support.

India

Message

What I'm looking for

I am looking for a remote friendly role.

I am a dedicated and detail-oriented professional with over 3.5 years of experience in dual roles as a Business Support Associate and Customer Service Agent. My journey has been marked by a commitment to excellence in handling customer queries, class coordination, and providing exceptional email and phone support. I thrive in dynamic environments where I can leverage my strong communication, multitasking, and administrative skills.

Currently, I work remotely at Skillbook Academy, where I manage class scheduling, attendance, and student queries while also creating marketing collateral and supporting various administrative tasks. My previous experience as a Data Associate at Amazon India honed my ability to ensure data accuracy and improve workflow efficiency, contributing to the quality of AI training data. I am eager to grow into a remote-friendly or international role that allows me to further develop my skills and make a meaningful impact.

Experience

Work history, roles, and key accomplishments

Current

Business Support Associate

Current

Skillbook Academy

Mar 2024 - Present (1 year 5 months)

Managed class scheduling, attendance, student queries (email/chat), and backend coordination. Created daily emailers, presentations, and internal blog-style content for communication and training.

Customer Support Content Research Scheduling Email Marketing Presentation

Data Associate

Amazon India

Sep 2021 - Dec 2023 (2 years 3 months)

Labeled, reviewed, and validated large volumes of text and audio data using internal annotation tools. Ensured data accuracy, flagged inconsistencies, and followed detailed project guidelines.

Data Annotation Data Validation

Education

Degrees, certifications, and relevant coursework

Delhi University

Bachelor of Commerce, Commerce

2016 - 2019

Grade: 7.1

Managed class scheduling, attendance, student queries (email/chat), and backend coordination. Created daily emailers, presentations, and internal blog-style content for communication and training. Supported marketing and admin tasks, including calendar updates, data entry, and team collaboration.

Modern International school

High School, Commerce

2016 - 2016

Grade: 7.8

Labeled, reviewed, and validated large volumes of text and audio data using internal annotation tools. Ensured data accuracy, flagged inconsistencies, and followed detailed project guidelines. Met daily productivity targets while supporting improvements in AI training data quality and workflow efficiency.