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@sagardas
Dedicated professional with 3.5 years in operations, Marketing and customer support.
IndiaI am looking for a remote friendly role.
I am a dedicated and detail-oriented professional with over 3.5 years of experience in dual roles as a Business Support Associate and Customer Service Agent. My journey has been marked by a commitment to excellence in handling customer queries, class coordination, and providing exceptional email and phone support. I thrive in dynamic environments where I can leverage my strong communication, multitasking, and administrative skills.
Currently, I work remotely at Skillbook Academy, where I manage class scheduling, attendance, and student queries while also creating marketing collateral and supporting various administrative tasks. My previous experience as a Data Associate at Amazon India honed my ability to ensure data accuracy and improve workflow efficiency, contributing to the quality of AI training data. I am eager to grow into a remote-friendly or international role that allows me to further develop my skills and make a meaningful impact.
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Work history, roles, and key accomplishments
Skillbook Academy
Mar 2024 - Present (1 year 8 months)
Managed class scheduling, attendance, student queries (email/chat), and backend coordination. Created daily emailers, presentations, and internal blog-style content for communication and training.
Amazon India
Sep 2021 - Dec 2023 (2 years 3 months)
Labeled, reviewed, and validated large volumes of text and audio data using internal annotation tools. Ensured data accuracy, flagged inconsistencies, and followed detailed project guidelines.
Degrees, certifications, and relevant coursework
DUBachelor of Commerce, Commerce
2016 - 2019
Grade: 7.1
Managed class scheduling, attendance, student queries (email/chat), and backend coordination. Created daily emailers, presentations, and internal blog-style content for communication and training. Supported marketing and admin tasks, including calendar updates, data entry, and team collaboration.
High School, Commerce
2016 - 2016
Grade: 7.8
Labeled, reviewed, and validated large volumes of text and audio data using internal annotation tools. Ensured data accuracy, flagged inconsistencies, and followed detailed project guidelines. Met daily productivity targets while supporting improvements in AI training data quality and workflow efficiency.
Software and tools used professionally
IndiaYou can contact sagar and 90k+ other talented remote workers on Himalayas.
Message sagar
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