Sinazo Magwa

I am a dedicated customer service agent with a proven track record at WNS Global Services, where I honed my skills in handling customer queries and providing exceptional service. My experience spans from managing inbound and outbound communications to resolving complex issues efficiently. I pride myself on my ability to adapt to diverse environments and meet client needs effectively.

In addition to my professional experience, I served as an English tutor at Amavul’andlela Youth Development Centre, where I assisted students in identifying knowledge gaps and improving their study habits. This role not only enhanced my communication skills but also deepened my understanding of effective teaching methodologies.