Open to opportunities

Simran Devi

@simrandevi

Business Operations & Growth professional with expertise in analytics, process improvement, onboarding, and data-driven decision making.

India

Message

What I'm looking for

I’m looking for a role combining business development, operations, and data-driven improvement—where I can optimize workflows, improve partner/service quality with analytics, and grow through continuous learning.

I’m a Business Development, Operations & Growth professional focused on measurable outcomes. At Urban Company, I conducted 100+ quality audits, improving partner performance by 25% across key metrics like PAFs and CAFs, while optimizing TATs and approval workflows to increase service efficiency.

I also design onboarding and training frameworks that drive scale—enabling 50+ partner deployments and improving service readiness by 20–25% by reducing TATs and standardizing processes. I’ve reduced early-stage escalations by ~20% through KPI-driven training, and as part of an internship, I tracked 30–40 leads to improve pipeline visibility by ~10–15%.

Experience

Work history, roles, and key accomplishments

Current

Business Development & Ops

Current

Urban Company

Sep 2025 - Present (10 months)

Conducted 100+ quality audits, improving partner performance by 25% across PAFs and CAFs, and ensured compliance by verifying 100+ monthly payouts with near-zero discrepancies. Monitored and optimized TATs and approval workflows, and enabled 50+ partner deployments while reducing early-stage escalations by ~20% through KPI-driven onboarding and training.

Quality Audits And Approval Workflows KPIs Onboarding

Marketing & Business Dev Intern

Ifortis Worldwide

Tracked 30–40 leads and supported conversions, improving pipeline visibility by ~10–15% and maintaining consistent follow-up through remote coordination.

Sales Pipeline Management Marketing Support Conversion Tracking performance reporting Remote Coordination