Simo Lukong
@simolukong
IT support technician and network manager with 10+ years delivering secure infrastructure.
What I'm looking for
I am a results-driven IT support technician and network manager with over 10 years of progressive experience delivering high-availability Windows and Linux server environments, secure network infrastructure, and web applications. I currently serve as Chief Tech Support at TAKI Professional and function as I.T. Manager and web developer for Lau-Ren I.T. Solutions Center.
I have a proven record consulting for institutions such as Laurate Business College and AYABA Hotel, designing and securing Linux-based security devices, configuring LAN/WAN, VPNs, and administering Active Directory and server platforms. I combine hands-on systems administration with web development (HTML, CSS, JavaScript, SQL) and scripting (Python, Bash) to build reliable, maintainable solutions.
I am also an experienced instructor and Head of Department in hardware maintenance and computer networking, comfortable translating technical concepts for students and staff, leading teams, and delivering training that raises operational proficiency.
Experience
Work history, roles, and key accomplishments
IT Manager / Web Developer
Lau-Ren I.T. Solutions Center
Jan 2021 - Present (4 years 10 months)
Serve as IT Manager while delivering web development services to external clients, managing web applications, hosting, and client IT needs to maintain service quality and uptime.
Chief Tech Support
TAKI Professional
Jan 2020 - Present (5 years 10 months)
Oversee system maintenance, network integrity, and web/application management, ensuring high availability and security across company infrastructure and reducing downtime through proactive administration.
IT Trainer (In-Service)
Ayaba Hotel Bamenda
Jan 2017 - Dec 2017 (11 months)
Delivered in-service training to hotel staff on MS Word, Excel, and PowerPoint 2013 to improve productivity and software proficiency across operational teams.
Instructor, HOD Hardware & Networking
Laurate Business College
Jan 2011 - Dec 2016 (5 years 11 months)
Led the Hardware Maintenance and Computer Networking department, developed curriculum and delivered technical instruction that produced high student proficiency in core IT disciplines.
Education
Degrees, certifications, and relevant coursework
University of the People
Associate Degree, Computer Science
Associate Degree in Computer Science currently in progress through an online program.
Cisco Networking Academy
Certificate, Computer Programming / Networking
Completed Python Fundamentals coursework through the Cisco Networking Academy in 2021.
Cisco Networking Academy
Certificate, Linux Systems / Networking
Completed Linux Fundamentals coursework through the Cisco Networking Academy in 2020.
Gate Inc. University Bamenda
Certificate, Productivity Software
2016 - 2016
Obtained the Microsoft Office Specialist certification demonstrating proficiency in Microsoft Office applications.
Laurate Business College
Diploma, Windows Server Administration
2014 - 2014
Completed a Diploma in Windows Server Administration focused on server management and administration.
Laurate Business College
Diploma, Computer Networking
2013 - 2013
Completed a Diploma in Computer Networking covering network fundamentals and infrastructure.
Laurate Business College
Diploma, Computer Hardware Maintenance
2010 - 2010
Completed a Diploma in Computer Hardware Maintenance focused on hardware repair and maintenance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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