Open to opportunities

Komalpreet Kaur

@komalpreetkaur2

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Customer-focused data management and retail operations professional driving accuracy and sales growth.

Canada

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What I'm looking for

I seek a role combining data management and operational leadership where I can improve processes, mentor teams, and deliver measurable accuracy and efficiency gains.

I am a data management and retail operations professional with a background in data analysis, SQL, and customer service, combining hands-on store experience with enterprise-level data workflows. I have driven measurable improvements in data precision and store sales while mentoring teams and streamlining processes.

At S&P Global Market Intelligence I led data teams, designed SOPs, implemented SQL-based solutions, and reduced backlogs—saving thousands of hours and improving accuracy by 25%. In retail I operated tills, stocked merchandise, and increased store sales by 15% through strong customer engagement.

I bring a practical blend of technical skills (SQL, advanced Excel), process improvement (Lean methodologies), and customer-facing strengths to roles that require cross-functional collaboration, operational rigor, and a focus on measurable outcomes.

Experience

Work history, roles, and key accomplishments

Current

Store Clerk

Current

Sobeys

Aug 2024 - Present (1 year 4 months)

Operated tills, managed stock and loss-prevention, and provided customer service that increased store sales by 15% within a month. Maintained sales floor standards and transferred leads to sales department to boost customer retention.

Customer Service Cash Handling Inventory Management Loss Prevention Sales Support Team Collaboration Merchandising POS

Lead Data Analyst

S&P Global Market Intelligence

Jun 2020 - Apr 2022 (1 year 10 months)

Led a data analyst team to streamline reference, pricing and index data workflows, implementing SQL-driven processes that reduced backlog and saved thousands of hours annually. Drove SOPs and workflow improvements that yielded ~4 FTE savings and improved data accuracy by 25%.

SQL Data Cleaning Process Improvement Excel SOP Development Data Quality Team Leadership

Data Analyst

S&P Global Market Intelligence

Jan 2018 - Jun 2020 (2 years 5 months)

Performed high-quality data collection, analysis and ingestion for market datasets (CUSIP, Bloomberg symbols) and participated in QA and escalation processes to meet SLAs and KPIs. Trained peers and supported tool escalation and symbol ingestion workflows.

Data Ingestion QA Excel SQL Training