Silvio Corazza

Senior Individual Contributor responsible for requirements engineering, BSS/OSS systems analysis, and product/system workflow optimization for Tier-1 global telecommunications operators. Spearheaded AI prompt engineering and automated documentation workflows, driving a 40% boost in delivery productivity.

Senior technical consultant and subject matter expert implementing Business Assurance systems, data reconciliation pipelines, and revenue risk controls for global telecom clients. Reconciled and resolved data discrepancies, contributing to recovering over $100M in operational revenue leakage.

Research & Product Development, Data Analysis, and Account Management. Formerly helped WeDo Technologies Brasil to improve Revenue Assurance Controls at TIM.

Training development on Telecom Expense Management, Data Analysis, and Revenue Assurance.

Market research for Satellite Broadband Service Installation, helping O3b to decide where to deploy its services.

Project Management and Technology Implementation Consultant for the Olympic Games.

E2E project management for Revenue Assurance implementation, Network Engineering, Core Engineering, VAS Engineering, Backbone IP, Marketing, IT, Billing, Rating, and Interconnection. Analyzed patterns extracted from data and delivered results based on data mining.

Technical pre-sales of Persado's data analysis solution for Telecom Operators. Gathered, documented, and conveyed customer requirements to product management and operations teams.

Revenue Assurance monitoring and development of metrics and reports. Defined and implemented business monitoring and strategies for long term RA project with reduction of revenue loss of US$100 million.

Data analysis on Voice Traffic Control, Credit Management, Recharge and Bonus, International Roaming, and Post-paid Rejection. Revenue Assurance monitoring of VAS, Prepaid, Post-paid and International Roaming.

Project Management at the International Roaming and Co-billing areas - Amazônia Celular acquisition by Oi.

Monitored system applications and execution of postpaid billing processes. Performed file system maintenance, troubleshooting, and data analysis.

Interpreted business units' requirements and provided specifications to the system's team. Directed daily operations of projects, analyzing workflow, establishing priorities, developing standards, and setting deadlines.

Lead technical specialist responsible for continuous billing process audits, operational risk mitigation, and end-to-end data integrity across the enterprise telecommunications network. Pinpointed and resolved critical systemic faults in billing record streams, achieving 99% reduction in billing losses.

Customer Care Network Analysis.

Pursued a Master's degree in Computer Science with a focus on Data Mining.

Completed a Big Data Specialization with a focus on Data Analytics.

Earned a degree in Electronics Engineering.