Rogério Mueller
@rogriomueller
Senior Business Analyst transforming technical challenges into efficient business solutions through agile delivery and global stakeholder alignment.
BrazilWhat I'm looking for
I’m a Senior Business Analyst with over 10 years of experience transforming technical challenges into efficient business solutions. I specialize in delivering value through continuous improvement and digital transformations across global IT, banking, retail, chemical, and food environments.
I’m strong in product and international project management—requirements gathering, documentation of user stories, process modeling, and facilitating workshops with stakeholders. I translate high-level business needs into BRDs and detailed process flows, ensuring teams have a clear technical roadmap.
I work confidently with agile methodologies (Scrum, Kanban) and have led agile execution as a Scrum Master to ensure high-quality deliveries. I also manage multidisciplinary teams and run status report meetings and executive presentations in multicultural, multilingual settings (Portuguese, English, and Spanish).
On complex initiatives, I focus on data integrity, technical specifications, and reliable migrations between legacy and modern platforms. I also bring ERP and data skills, including SAP Business One, SQL database tools, Jira/Confluence, and complex data analysis, backed by SAP Business One and Scrum certifications.
Experience
Work history, roles, and key accomplishments
Senior Business Analyst (Jostens)
Genesis
Sep 2025 - Present (10 months)
Managed end-to-end projects for the JCOM ecommerce platform for Jostens, creating user stories and coordinating delivery dates. Led stakeholder meetings across both sides of the project.
Senior Business Analyst (Iron Mountain)
Genesis
Nov 2024 - Sep 2025 (10 months)
Led analysis and documentation for strategic system migrations, including data integrity requirements. Translated business needs into BRDs and process flows and aligned technical stakeholders on requirements and deployment strategies.
Senior Business Analyst (McDonald's)
RDI/Orys
Jan 2021 - Oct 2024 (3 years 9 months)
Supported international business analysis work for global markets including the USA, Canada, UK, and France. Gathered requirements, defined products, wrote user stories, and created test cases while temporarily acting as Scrum Master to ensure sprint completion.
Senior Business Analyst (Iron Mountain)
Hcl Technologies
Nov 2019 - Dec 2020 (1 year 1 month)
Served as a Product Owner/Product Manager for legacy system migration projects. Gathered requirements, delegated tasks to development teams, coordinated user testing in pre-production environments, and participated in stakeholder meetings to define project guidelines.
Functional Analyst
Mercado Eletrônico
Nov 2018 - Nov 2019 (1 year)
Owned supplier management system responsibilities within the Bridgestone project, creating functional specifications and BPM workflows. Provided post-implementation support and monitored process performance.
Functional and Systems Analyst
Via Varejo
Sep 2016 - Jan 2018 (1 year 4 months)
Acted as a PO for the Combo de Serviços project, gathering requirements and preparing functional and technical specifications. Supported a system migration effort for Novo Front Cyber, including COBOL development and business definition support.
Functional Analyst (Itaú NSP)
BSI Tecnologia
Mar 2013 - Mar 2015 (2 years)
Supported an RH system migration project moving Itaú Bank to the Peoplesoft system. Analyzed and facilitated communication between mainframe and the new RH system, supported loading activities, and validated data files.
Research Consultant (Brazil)
Chapman Black
Jul 2011 - Oct 2011 (3 months)
Performed business analysis to assess the relevance of establishing the company in Brazil. Produced reports and presentations for top management and supported recruiting and conference organization activities in London.
Systems Analyst (Citibank)
Resource Tecnologia
Nov 2010 - Mar 2011 (4 months)
Developed systems for the Citibank project using COBOL and related technologies, and produced technical specifications for developers. Provided technical support to development teams.
Systems Analyst (Avon)
Cpm Braxis
Jan 2010 - Aug 2010 (7 months)
Analyzed systems for the electronic invoice project. Coordinated development tasks with a team in India and resolved incidents.
Web Designer
IBM
Jun 2005 - Oct 2007 (2 years 4 months)
Developed partner websites following W3C standards using HTML, JavaScript, and JSP. Supported web development for the PartnerWorld team.
Industrial Automation Intern
Cosipa
Feb 2004 - Dec 2004 (10 months)
Programmed using Visual Basic, HTML, and ASP and performed analysis and maintenance of data in SQL Server and other databases. Supported work involving Interbase and Oracle as well.
Education
Degrees, certifications, and relevant coursework
Presbyterian Mackenzie University
Postgraduate in Forensic Computing, Forensic Computing
2013 - 2014
Completed a postgraduate program in Forensic Computing at Presbyterian Mackenzie University from Feb 2013 to Jun 2014.
Presbyterian Mackenzie University
Bachelor's in Information Systems (Strategic Planning emphasis), Information Systems
2006 - 2010
Earned a bachelor's degree in Information Systems at Presbyterian Mackenzie University (with an emphasis on Strategic Planning) from Jan 2006 to Jun 2010.
Frances King School
Exchange course (Level F), English Language
Completed a 7-month London exchange course at Frances King School and was certified at Level F.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Job categories
Skills
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