SILVIA SCANU

Direct strategy and operations to ensure sustainable company growth, manage budgets to optimize resources and financial results, and supervise overall performance to maintain high quality standards.

Managed and coordinated national and international money transfer operations, enforced security protocols and compliance, and provided customer support and incident management for international clientele.

Managed budgets and expense control for properties, resolved daily incidents to ensure owner satisfaction, and supervised supplier contracts to optimize costs and service quality.

Led commercial activities in a high-traffic airport environment, coordinated sales team performance, managed inventory and supplier relations to ensure product availability and operational efficiency.

Managed daily front office operations, implemented administrative protocols to improve organization, and coordinated reservations and visitor reception to ensure professional service.

Coordinated reception team to deliver exceptional customer service, implemented workflow optimizations, trained staff, and managed reservations and room assignments with accuracy.

Completed a Master in Neuro-Linguistic Programming focused on techniques of NLP and child-centered approaches.

Earned a Licenciatura in Mediación Lingüística with studies in languages and cross-cultural communication.

Obtained a Diploma in Languages with emphasis on language studies and practical language skills.