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@marilenascala
Experienced Operation Manager with a strong background in hospitality.
As an Operation Manager with extensive experience in the hospitality industry, I have successfully managed various hotel operations, focusing on economic, financial, and administrative aspects. My role involves overseeing recruitment, staff management, and ensuring exceptional guest experiences. I thrive in dynamic environments where I can implement effective solutions to operational challenges.
Throughout my career, I have held key positions in renowned establishments, where I honed my skills in organization and development. My commitment to excellence has driven me to enhance operational efficiency and foster positive relationships with both guests and suppliers. I am passionate about creating memorable experiences and leading teams to achieve their goals.
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Work history, roles, and key accomplishments
Casa Vendicari
Apr 2023 - Present (2 years 7 months)
Responsible for the management, organization, development, and operations of the hotel business. Oversaw economic, financial, and administrative aspects, including recruitment and personnel management, guest relations, and supplier interactions.
Casal Di Noto
May 2017 - Present (8 years 6 months)
Handled reception duties, managed the bar, organized merchandise and spaces, and provided customer service.
Masseria del Carrubo
Mar 2021 - Nov 2022 (1 year 8 months)
Managed the organization, development, and operations of the hotel. Responsible for financial management, recruitment, guest reception, and supplier relations.
Anna Franzò Boutique House
Oct 2020 - Aug 2021 (10 months)
Oversaw the management, organization, and operations of the boutique hotel, focusing on financial and administrative management and personnel oversight.
Porto Ulisse Beach
May 2017 - May 2017 (0 months)
Responsible for personnel management, cash handling, administrative procedures, inventory management, and event organization.
No Stop
Oct 2015 - Apr 2016 (6 months)
Provided customer service, managed the cash register, and handled visual merchandising.
Verosol
Mar 2014 - Mar 2015 (1 year)
Managed emails, data entry, and database management.
Presidium
Jan 2011 - Mar 2014 (3 years 2 months)
Set up stands, checked stock levels, and managed orders.
Celluland TIM
Jan 2010 - Jan 2013 (3 years)
Managed store operations, sales, inventory control, and customer service.
Magam Vodafone
Oct 2010 - Jan 2011 (3 months)
Managed store operations, visual merchandising, and financial reporting.
Omnia Group
Oct 2010 - Jan 2011 (3 months)
Oversaw store operations, visual merchandising, and financial management.
Degrees, certifications, and relevant coursework
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