Open to opportunities

Silvia King

@silviaking

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Experienced healthcare administrative professional specializing in surgery scheduling and patient services.

United States

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What I'm looking for

I seek a healthcare administrative role where I can optimize surgical scheduling, coordinate clinical teams, manage authorizations, and grow into greater leadership responsibility.

I am an experienced healthcare administrative professional with a strong track record in surgery scheduling, patient services, and office management across major medical centers. I reliably create and verify surgical cases, coordinate with clinical teams and anesthesiology, and manage physician schedules to ensure efficient operating room workflows.

My background includes roles at UCLA Medical Center and Cedars-Sinai where I handled same-day admits, outpatient stays, authorizations, insurance verification and chart auditing. I have proven billing and claims experience, reconciliations, and coordination with external organizations for authorizations and specialty device approvals.

I bring strong customer service, communication and leadership skills, proficiency with Epic, Vision, Meditech and Microsoft Office, and a collaborative approach that improves scheduling accuracy and patient experience.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant III

Current

UCLA Medical Center

Dec 2019 - Present (6 years)

Schedule same-day admits, overnight recovery, and outpatient operating room stays; create surgery cases in Epic and verify procedures, CPT codes, laterality, and insurance authorizations to ensure accurate surgical scheduling.

Epic Patient Coordination Insurance Verification Appointment Management EMR

Patient Services Representative

Cedars-Sinai

Feb 2017 - Jan 2020 (2 years 11 months)

Managed surgery scheduling for an endoscopy center covering 13 physicians, handled cancellations/no-shows, coordinated physician block times and anesthesiology scheduling, and audited patient charts.

Patient Intake Scheduling Anesthesiology Coordination Cancellations

Patient Care Coordinator

Nancy Sedat and Associates

Feb 2015 - Nov 2017 (2 years 9 months)

Coordinated patient appointments and billing operations, processed charges and payments, pursued collections and small claims, and obtained insurance and MDA authorizations for yearly visits and speech-generating devices.

Scheduling Billing Insurance Authorization Medical Documentation Meditech Account Reconciliation

Administrative Service Representative

Kenneth R. Eldridge M.D.

Jun 2005 - Jan 2015 (9 years 7 months)

Scheduled surgical patients, processed charges and claims, reviewed EOBs from Medicare/Medicaid, reconciled accounts, and prepared/submitted claims to insurers to maintain accurate billing and physician preference records.

Medical Billing Claims Processing EOB Review Account Reconciliation Medicare Medicaid