Marquita Humphrey
@marquitahumphrey
Experienced Medical Administrative Assistant specializing in surgery scheduling.
United StatesWhat I'm looking for
I am a dedicated Medical Administrative Assistant with 20 years of experience in healthcare administration, particularly in surgery scheduling and coordination. My expertise lies in managing complex surgical calendars and collaborating effectively with surgeons, anesthesiology teams, and hospital staff to ensure seamless procedural flow. I have a proven track record in securing insurance authorizations and maintaining precise electronic health record (EHR) documentation, which enhances operational efficiency and patient experience.
Throughout my career, I have successfully coordinated over 150 surgical procedures monthly, achieving a 95% OR block utilization rate and reducing no-show rates by 25%. My commitment to optimizing scheduling processes has resulted in significant improvements in patient throughput and satisfaction. I thrive in fast-paced clinical environments and am passionate about supporting multidisciplinary teams to deliver high-quality patient care.
Experience
Work history, roles, and key accomplishments
Medical Admin / Scheduling Assistant
Digestive Healthcare
Sep 2022 - Present (2 years 10 months)
Coordinated over 150+ surgical procedures monthly, ensuring accurate OR scheduling and provider alignment. Verified insurance benefits and secured pre-authorizations for 100% of scheduled surgeries, preventing claim denials.
Lead Surgery Coordinator
Digestive Healthcare
Mar 2017 - Sep 2022 (5 years 6 months)
Scheduled over 150 surgical cases monthly, maintaining 98% accuracy in procedure type, location, and provider assignment. Managed last-minute surgery changes and reschedules, reallocating OR time within 24 hours to maximize efficiency.
Medical Administrative Assistant
Digestive Healthcare
Jun 2014 - Mar 2017 (2 years 9 months)
Orchestrated same-day rescheduling for cancellations, maintaining a 92% appointment retention rate despite high patient volume. Verified over 150 patient records weekly, maintaining a 98% data entry accuracy rate for EMR updates and insurance validation.
Medical Administrative Intern
Digestive Healthcare
Feb 2011 - Jun 2014 (3 years 4 months)
Drafted weekly leadership briefing documents, improving executive meeting efficiency by 30% through concise, actionable summaries. Monitored office supply usage and costs, reducing expenses by 18% through vendor negotiations and order tracking.
Education
Degrees, certifications, and relevant coursework
Georgia Medical Institute
Medical Assistant Diploma, Medical Assisting
Completed a comprehensive program focused on medical assisting, gaining foundational knowledge and practical skills essential for healthcare administration. This training prepared me for various roles within clinical and administrative settings.
Eagles Landing High School
High School Diploma, General Studies
Acquired a high school diploma, building a strong academic foundation. This period developed essential skills in various subjects, preparing for further education and professional development.
Availability
Location
United StatesAuthorized to work in
Job categories
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