Kristen Kunes-Keller
@kristenkuneskeller
Dedicated healthcare professional with experience in patient care and administration.
United StatesWhat I'm looking for
I am a driven and compassionate individual with a strong background in healthcare administration and patient care. With experience in front desk reception, billing, and surgery coordination, I possess a unique understanding of the importance of efficient communication and attention to detail in fast-paced medical environments.
Throughout my career, I have demonstrated my ability to work effectively with patients, insurance companies, and medical professionals to ensure seamless care coordination and resolution of conflicts. My certifications in BLS and NursesAide training, as well as my proficiency in EPIC Systems, Athena, and DocSpera, make me a valuable asset to any healthcare team.
I am currently pursuing my Associate of Respiratory Therapy at Tarrant County Community College, where I maintain a 3.5 GPA. I am eager to leverage my skills and experience to make a positive impact in the healthcare industry.
Experience
Work history, roles, and key accomplishments
Surgery Coordinator
TMI Sports Medicine and Orthopedic Surgery
Sep 2022 - Present (2 years 9 months)
Worked with insurance companies to fulfill surgery or DME authorization requests, investigated insurance denials.
Front Desk Receptionist
TMI Sports Medicine and Orthopedic Surgery
Jan 2022 - Feb 2023 (1 year 1 month)
Verified patient eligibility and benefits, completed new patient PT authorizations, and scheduled PT appointments via phone.
Billing Department
TMI Sports Medicine and Orthopedic Surgery
Jul 2022 - Sep 2022 (2 months)
Investigated and fulfilled claims, resolved holding status issues.
Server
Marty B’s
Sep 2021 - Jan 2022 (4 months)
Resolved customer conflicts, provided customer experience by taking orders and handling food.
Patient Access Representative
Tower Health Reading Hospital
Aug 2019 - Aug 2020 (1 year)
Verified patient identifications and documentation, provided high-quality service to patients.
Education
Degrees, certifications, and relevant coursework
Kristen hasn't added their education
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Availability
Location
United StatesAuthorized to work in
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