shekena gross

I am a detail-oriented and highly organized Healthcare Scheduler with over 6 years of experience specializing in surgery scheduling, prior authorizations, and patient care coordination. My proven ability to manage complex surgical calendars and liaise with multidisciplinary teams has significantly supported efficient clinical operations. I have hands-on exposure to operating room procedures and a strong understanding of pre-op and post-op workflows, which enhances my capability to ensure optimal patient experiences.

Currently, I am enrolled in the Nursing Program at Kennesaw State University, where I continue to expand my knowledge and skills in healthcare. My experience includes managing schedules for senior executives and coordinating meetings with internal and external stakeholders. I am adept at using EMRs, maintaining HIPAA compliance, and ensuring clear communication throughout the scheduling process, which is crucial for patient satisfaction and operational efficiency.