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Silva Patrick

@silvapatrick

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Outbound sales specialist at Banaco Hotel & Suites, converting client inquiries into confirmed bookings.

Nigeria

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At Banaco Hotel & Suites, I managed client acquisition and corporate outreach through consultative calls and structured follow-ups. I turned hesitant inquiries into confirmed bookings by learning about prospects’ needs, budgets, and timelines.

I introduced an operational tracking log that eliminated bottlenecks and raised conversion rates. I also kept CRM interaction logs with client notes, timelines, and commitments to support follow-through.

Earlier, I qualified advertising prospects at Boss Radio 98.9 FM and booked appointments for senior product specialists at SUPERLIFE World. I was awarded Outstanding Sales Team Member in 2019 and 2021 for exceeding monthly appointment and conversion targets.

Experience

Work history, roles, and key accomplishments

Current

Assistant Operations & Sales Manager

Current

Banaco Hotel & Suites

Jan 2024 - Present (2 years 10 months)

Managed direct client acquisition and corporate outreach via outbound consultative calls and structured follow-up cadences. Conducted discovery conversations to uncover prospect pain points, budgets, and timelines, converting hesitant inquiries into confirmed bookings.

Outbound Calling Consultative Selling Lead Qualification Objection Handling CRM Follow up Pipeline Management

On-Field & Outbound Marketing Executive

Boss Radio 98.9 FM

Jan 2022 - Dec 2024 (2 years 11 months)

Executed outbound B2B sales outreach via phone and in-person visits to qualify commercial advertising prospects. Delivered structured, value-driven pitches to business owners and scheduled presentation consultations for the executive sales team.

B2B Sales Outbound Calling Field Marketing Lead Qualification Pipeline Management Follow up

Outbound Call Specialist

Imo State Outreach Campaign

Jan 2023 - Dec 2023 (11 months)

Conducted high-volume outbound calling campaigns from targeted contact lists, adhering strictly to scripts while maintaining conversational warmth. Established rapid rapport with cold contacts, navigated skepticism calmly, and qualified prospects against strict criteria before routing them to senior representatives.

High Volume Calls Scripting Rapport Building Lead Qualification Data Integrity

Remote Outbound Sales & Appointment Setter

SUPERLIFE World SDN BHD

Jan 2019 - Dec 2021 (2 years 11 months)

Operated a remote outbound sales pipeline, engaging prospects, evaluating interest, and booking high-intent appointments for senior product specialists. Utilized consultative scripts and objection-handling techniques to move prospects from initial hesitation to scheduled presentations.

Remote Sales Appointment Setting Consultative Selling Objection Handling Pipeline Management