Sierra Carter

Plans and runs community programs, coordinating schedules, venues, outreach, and event logistics. Launched a free weekly walk/run with 41 attendees at first meetup and 104 cumulative participants by end of July 2026.

Guides participants through enrollment, mobile-app use, and connected-device onboarding for diabetes and hypertension programs. Identifies technology barriers, provides troubleshooting, and coordinates escalations with product and clinical teams.

Developed goal templates, workflows, and a shared community-resource hub for a value-based kidney care program. Co-led interdisciplinary discussions and served as a resource-navigation subject matter contact for social determinants of health.

Coordinated HEDIS outreach for kidney disease members, including preventive care gap closures. Developed individualized care plans and connected patients with services and telehealth visits.

Coordinated 80+ outpatient testing appointments daily, aligning physician orders, referrals, and patient needs. Used Epic to verify orders, review benefits, and resolve coverage issues.

Provided customer service for a Medicaid plan, handling member inquiries and supporting care coordination.

Managed cases and coordinated care for patients within a medical school setting.

Coordinated women's health programs and services within a community health network.

Assisted with case management tasks and supported youth services programs.

Earned a High School Diploma from Rich Central High School in Olympia Fields, IL.

Completed the Community Health Worker Core Skills Certification in 2024.