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lauretta edekobi

@laurettaedekobi

Senior Health Educator at Elevance Health, guiding high-risk members through population health education and care follow-up.

United States

Message

At Elevance Health, I lead population health education and telephonic outreach for approximately 100 high-risk members. I tailor education to clinical data, member readiness, and care plan objectives, and work with interdisciplinary teams to support continuity of care.

At CityBlock Health, I provided day-to-day oversight for Community Health Partners serving members with complex medical and social needs. I directed team workflows and care planning, and served as an escalation lead during member crises.

At White Oak Medical Center and Howard University Hospital, I coordinated care, supported patients with health education, and worked with clinical teams on EHR documentation and workflows. My experience also includes quality assurance aligned with Department of Health and HIPAA requirements.

Experience

Work history, roles, and key accomplishments

Current

Senior Health Educator

Current

Elevance Health

Jan 2023 - Present (3 years 8 months)

Lead population health education programs and telephonic outreach for high-risk members, tailoring strategies to clinical data and care plans. Serve as liaison with interdisciplinary teams and coach peers on motivational interviewing and documentation quality.

Population Health Health Education Telephonic Outreach Motivational Interviewing Care Coordination Documentation Virtual Engagement Interdisciplinary Collaboration

Care Team Lead, Senior Community Health Partner

CityBlock Health

Oct 2020 - Jul 2023 (2 years 9 months)

Provided day-to-day team oversight and supervised Community Health Partners supporting high-risk members with complex needs. Directed interdisciplinary workflows, guided assessments, and served as escalation lead during member crises.

Team Leadership Care Coordination Community Health Interdisciplinary Collaboration Crisis Management Care Planning Outreach Documentation Care Facilitation Member Engagement Workflow Management

Certified Community Health Worker / Care Navigator

White Oak Medical Center

Jun 2018 - Oct 2020 (2 years 4 months)

Supported caseloads of 60-80 members, coordinating care and referrals across clinical and community settings. Conducted health assessments, delivered culturally appropriate education, and served as liaison between patients, providers, and community organizations.

Care Coordination Health Education Community Resources Cerner Documentation Patient Advocacy Outreach Health Assessments Patient Education Referrals Cultural Competence

Certified Medical Case Manager

Howard University Hospital

Feb 2015 - Aug 2017 (2 years 6 months)

Managed a high-acuity caseload of approximately 60 patients, overseeing comprehensive assessments and individualized service planning. Served as informal lead for case management workflows and led quality assurance activities aligned with HIPAA requirements.

HIPAA Compliance Case Management Care Coordination Electronic Health Record (EHR) Workflow and Integration Quality Assurance HIPAA compliance Documentation Data Analysis Patient Advocacy

Patient Service Coordinator

OrthoBethesda

Mar 2014 - Oct 2014 (7 months)

Contributed to efficient patient flow and front-end clinic operations. Improved scheduling accuracy and patient throughput by coordinating appointments, EHR data entry, and insurance verification.