Open to opportunities

Luckylou April Aranas

@luckylouaprilaranas

Message

Highly organized with good time management and communication skills.

Philippines

Message

What I'm looking for

I am looking for a role that allows me to utilize my organizational skills and customer service experience in a dynamic environment.

In my experience, I have an admirable quality to handle the customer over the internet or phone calls. I am also good at MS Word, Excell and as well as PowerPoint. I am a licensed teacher and a fast learner, a good listener and is able to cope up with instructions. As for my tools and equipment, I have a nice arrangement of Computer Components with a powerful internet connection, a fixed land line telephone and printer. I am able to work any time night or day.
So, you may trust me with any task as a Virtual Assistant. I am ready to work with you at most 40-45 hours per week. I will be eagerly waiting for your response. I am always available on my email and skype.

Experience

Work history, roles, and key accomplishments

Current

General Virtual Assistant

Current

Mylotusmat

Jan 2021 - Apr 2024 (3 years 3 months)

Provided comprehensive virtual assistance including email management, social media management, calendar management, data entry, order fulfillment, and phone support. Managed a Shopify store and facilitated supplier communication.

Social Media Management Calendar Management Data Entry Phone Support Shopify Report Preparation Supplier Communication order fulfillment

Customer Service Representative

Concentrix

Jan 2018 - Feb 2020 (2 years 1 month)

Handled customer inquiries and processed orders efficiently. Educated customers on return policies and managed multiple tasks with minimal supervision, ensuring high levels of customer satisfaction.

Customer Service Order Processing Communication Skills Problem Solving Time Management Multitasking Invoice Management Account Setup

Education

Degrees, certifications, and relevant coursework

Bachelor of Elementary Education

Bachelor of Elementary Education, Special Education

2015 - 2018

Studied the principles of elementary education with a focus on special education, developing skills in teaching and supporting students with diverse needs.