Siddhant Saini
@siddhantsaini
Results-driven pro with 6+ yrs in SaaS startups, skilled in growth, product, and strategy.
What I'm looking for
I am a results-driven professional with over 6 years of experience in startup environments, specializing in operations, product management, and customer success. My expertise lies in driving growth and scaling teams, with a proven track record of achieving significant revenue increases, including generating INR 4.5Cr in just 21 days. I thrive in fast-paced, product-driven teams and am passionate about leveraging AI integration to enhance customer experience.
In my current role as Director of Product and Support at FlexiFunnels, I lead a diverse team of over 25 members across various departments. I successfully launched new departments focused on customer retention and engagement, improving retention rates by 25% within six months. My strategic approach to product management includes conducting daily syncs with development and support teams, which has reduced feature delivery time by 30% and optimized support processes through AI automation.
Experience
Work history, roles, and key accomplishments
Director of Product and Support
FlexiFunnels
Jul 2020 - Present (5 years 1 month)
Directed operations for 25+ members across Support, Product, and Engagement teams. Launched Renewal, Onboarding, and Engagement departments (2024), improving customer retention by 25% in 6 months.
Education
Degrees, certifications, and relevant coursework
National Institute of Technology Jaipur
Bachelor of Technology, Computer Science and Engineering
Applied technical foundation to build scalable startup operations. Secured AIR 11,000 in JEE Mains.
KMD Public Sr. Sec. School
Class XII, Science (PCM)
Grade: 87.2%
Completed Class XII with a focus on Physics, Chemistry, and Mathematics. Topped the class in Mathematics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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