I am an experienced Sr. Technical Support Advisor with expertise in Linux Red Hat and AWS. Throughout my career, I have successfully diagnosed and resolved hardware and software issues for Dell products, including those related to motherboards, memory, and more. I have also gained proficiency in solving computer hardware, software, and Microsoft Office problems in a support role. With a strong understanding of virtualization and virtual desktop setup, I have provided remote troubleshooting and client workstation support.
In addition to my technical skills, I have completed a Bachelor's degree from Savitribai Phule Pune University. During my academic journey, I worked effectively in a team of three to develop a Dairy Farm Management System, combining Java and PHP. This user-friendly system enhanced efficiency in dairy operations by simplifying product management, billing, and data storage using SQL.
I have also obtained certifications in Red Hat Linux and Amazon Web Services (AWS), further expanding my knowledge and skill set. I am proud to have been recognized as a Top Agent for multiple months, showcasing my top-tier support performance. With my proficiency in RHEL, AWS, and virtualization, I am well-equipped to contribute to an organization's success.
