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@kishanvishwakarma
Motivated individual seeking a dynamic role within a professional institution
As a highly motivated and enthusiastic individual, I am eager to apply my educational background and previous organizational experience in a collaborative work environment. With excellent technical proficiency in various software and applications, I am committed to delivering impactful contributions and embracing new challenges with enthusiasm.
With a strong foundation in IT and ITSM, I have developed a unique blend of technical and soft skills, which enables me to effectively communicate with cross-functional teams and drive organizational growth. My experience in troubleshooting and resolving desktop-related issues, implementing user and group policies, and configuring cloud infrastructure has equipped me with the skills to make a meaningful impact in a professional institution.
I am passionate about staying updated with the latest technologies and trends, and I am currently exploring and learning Microsoft Azure and AWS. I am confident that my skills, experience, and passion for innovation make me an ideal candidate for a dynamic role within a professional institution.
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Work history, roles, and key accomplishments
TCS (Tata Consultancy Services)
Worked in ITIS service desk project as Desktop Engineer, performed employee on-boarding to off-boarding, granted diverse permissions and revoked access, and troubleshot Genesys calling application and VPN issues.
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Troubleshot and resolved desktop-related issues through Active Directory interventions, implemented user and group policies, configured and maintained cloud infrastructure, and advised on project costs and design changes in AWS for cost optimization.
Degrees, certifications, and relevant coursework
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