Looking for a job

Sidak kaur

@sidakkaur1

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I lead hotel front desk operations, guest service, and teams that improve hospitality standards.

Canada

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What I'm looking for

I'm looking for a hospitality leadership role where I can strengthen guest service standards, train and support teams, and improve front office or operational performance. I'm willing to relocate anywhere.

I've supervised front desk operations at Best Western for a 120+ room property, overseeing guest experiences, room assignments, billing, VIP requests, and staff training. My service standards coaching contributed to a 15% increase in positive guest reviews.

I've also led housekeeping teams at Hyatt Place and Algonquin Resort, improving workflow turnaround times by 20% while maintaining 4-star cleanliness standards. My experience spans corporate travel booking with American Express, luxury guest service, inventory management, and team leadership.

Experience

Work history, roles, and key accomplishments

Front Desk Supervisor

Best Western

May 2023 - Jun 2026 (3 years 1 month)

Supervised front desk operations for a 120+ room property, ensuring a seamless guest experience. Trained and mentored staff on service standards, resulting in a 15% increase in positive guest reviews.

Guest Relations Team Management Front Desk Operations Training Customer Service Conflict Resolution Organizational Skills